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Customer Service Receptionist

3 weeks ago

Shenton Park, Australia Autism Association Full time

**About Us**

The Autism Association of WA is one of Australia’s largest not-for-profit Autism specific service providers, and the only specialist organisation providing a full range of services from early childhood through to adulthood in Australia. Together we are inspired every day to make a difference to the lives of individuals with Autism. We are a dedicated, passionate, supportive team joined by a common goal and are deeply committed to enhancing the quality of life of every individual with Autism and passionate about supporting them to live their best life possible.

**About the Role**

We have an exciting opportunity for a vibrant, friendly, caring and customer focused Customer Service Receptionist. This position is best suited to a dedicated career-minded individual with a clear focus on making a difference in people’s lives.

This role assists the Association in demonstrating a high level of professionalism and customer service to all families, clients and visitors. You will be responsible for partnering with another Associate to manage first contact for incoming calls, assisting with enquiries, purchasing, correspondence management, reception and performing a range of administrative functions.

**About You**
- Be passionate about building a career at the Association;
- Have demonstrated experience in a similar role with strong customer service experience;
- Possess excellent communication skills, good attention to detail and a strong client focus;
- Work well under pressure with outstanding organizational skills;
- Articulate interpersonal and verbal communication skills with people at all levels;
- Proficiency in Microsoft Word, Excel and Outlook including calendar management; and
- Fulfull the necessary security clearance and vaccination requirements including full COVID Vaccination and NDIS Workers Check.

**Benefits**

You’ll make a meaningful difference in people’s lives, join a purpose driven organisation and receive a competitive salary including access to generous salary packaging options. Many previous occupants in this role have used the knowledge they have gain in this position as a stepping stone to advance their career at the Association in other exciting positions.