People and Culture Officer

**About Maple Community Services**

Maple Community Services is a NDIS approved Disability Service Provider that facilitate supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities.

**Why Maple Community Services**

Maple Community Services instils a progressive, fresh, and innovative workplace environment, where opportunities for creativity, individualism, and originality are plentiful. The business was founded in early 2018, making this career opening the perfect one for someone looking to grow within the organisation and make this space their own.

**Position Overview**

The People and Culture Officer is a key role within the HR department, focused on fostering a positive work culture and managing various aspects of the employee lifecycle. This position is responsible for recruitment, supporting employee engagement initiatives, and contributing to the overall well-being of the company’s workforce. The People and Culture Officer plays a central role in promoting a healthy work environment, talent development, and ensuring compliance with employment regulations. You will be responsible for managing the reception area, data entry, overseeing office maintenance and upkeeping. This role requires you to understand the operations of the business, have great interpersonal skills and willing to take on a challenge.

**Some responsibilities include but are not limited to**

Recruitment:

- Relationship Management: Develop strong relationships with hiring managers across the organisation to gain a deep understanding of their talent needs, team dynamics, and organisational goals. Collaborate with hiring managers to provide strategic recruitment solutions and advice, aligning recruitment efforts with the overall business strategy.

People and Culture:

- Culture Building: Contribute to the creation and maintenance of a positive and respectful organisational culture. Collaborate with cross-functional teams to develop initiatives that reflect our company values and promote employee well-being.
- Employee Feedback: Encourage an environment of open feedback and communication. Actively seek input from employees to understand their needs and concerns, particularly related to culture and inclusivity, and take appropriate actions.
- Identify Learning Objectives: Determine the specific knowledge, skills, and behaviours that employees need to acquire or improve upon to align with the organisation's goals and objectives.

HR Administration:

- Confidentiality and Data Security: Handle sensitive employee information with utmost confidentiality and comply with data protection regulations. Implement security measures to safeguard HR data from unauthorised access or breaches.
- HR Inquiries: Serve as a point of contact for employees regarding HR-related inquiries, such as leave policies, benefits, performance management processes, and employee relations issues. Respond promptly and provide accurate information or direct inquiries to the appropriate HR personnel.
- HR Projects and Initiatives: Contribute to HR projects, such as performance management system implementation, employee satisfaction surveys, or talent acquisition strategies. Provide support in project coordination, data analysis, or communication efforts.

Company Administration:

- Handle phone calls: Answer and direct calls to the right teams or provide helpful information to callers.
- Reception duties: Greet and assist people who come to the office, making them feel welcome.
- General office tasks: Keep track and ordering of office supplies, organise documents, and managing meeting room bookings.
- Office inquiries: Be the initial contact for all office-related questions, providing helpful and prompt assistance to staff members.
- Company website: respond to general queries through via chatbot on the company’s website.

**What you will bring to the table**
- Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).
- 1+ years of demonstrated experience in recruitment and administration within a dynamic HR environment.
- Thorough understanding of recruitment strategies, labour laws, and compliance regulations.
- Exceptional written and verbal communication skills.
- Strong attention to detail and ability to handle confidential information with discretion.
- Excellent organisational and multitasking abilities.
- Strong problem-solving skills with a proactive and solutions-oriented mindset.
- Relevant HR or compliance certifications are advantageous.

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00 - $80,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Free drinks
- Free food
- Professional development assistance

Schedule:

- Monday to Friday

Supplemental pay types:

- Annual bonus
- Performance bonus

**Experience**:

- People and Culture: 1 year (preferred)

Work Authorisation