Junior Sales Administrator

**Junior Sales Administrator**

**About Byte**
A smile can be transformative. Byte was founded on a commitment to improve access to orthodontic care through its affordable, easy-to-use, direct-to-consumer clear aligner solution. We celebrate every customer’s newfound confidence from their beautiful smile because our customers are at the heart of everything we do. Now a part of Dentsply Sirona, the world’s largest manufacturer of professional dental products and technologies, we are growing our team in Australia to reach new customers and accelerate our mission of changing the world one smile at a time.

**Position Overview**
This is an exciting opportunity for someone looking to gain experience and build a career in a sales role from the ground up. We are seeking an enthusiastic, motivated, and passionate individual who will be front line for our customer to determine their needs, answer questions and get them excited to transform their smile. Your goal will to be to deliver excellent customer service while still surpassing your sales goals each month.

**Position Objectives**
You will provide general support and feedback about our Byte Sales Processes. Responsible for ensuring customers are informed, comfortable, and knowledgeable about how to take a good first impression and filling the funnel for qualified leads to our Inside Sales Team. Encouraging customers to successfully return kits to our dental lab is vital - conversions on qualified leads is a key driver to our business success.

**Duties and Responsibilities**
- Building relationships with customers and qualifying their potential to convert
- Meeting / exceeding sales targets for impression kits and sales of other products in accordance with business objectives
- Understanding the concept of using motivational tactics to teach customers why their new smile is invaluable to them and their confidence
- Master at overcoming objections to get high conversions of return impression kits
- Managing customer leads, stages, and conversion tracking
- Setting appropriate sales cadences to customer accounts
- Knowledge on the entire Byte journey and FAQs for general support
- Organisation and priority of tasks to meet deadlines
- Assisting other departments or ad-hoc duties as required by management
- Be the main point of contact for support to our Dental Labs and 3PL Distribution Centre

**Experience and Qualifications**
- 1-2 years of sales experience and/or customer service experience.
- Health care experience is a plus, but not required
- Business Degree or relevant study highly regarded
- Experience and/or knowledge of CRM platforms, such as Salesforce, is desirable

**Skills**
- Exceptional communication and interpersonal skills and a dedication to putting team first
- Understanding the concept of taking and closing inbound leads
- Experience providing customer service in a busy and complex environment
- Excellent administration skills and a demonstrated experience
- Demonstrated high-level organisational skills, including attention to detail, the ability to set priorities, juggle competing demands, manage time and plan work effectively to meet deadlines
- Proven ability to work as an effective member of a team as well as the ability to exercise independence and judgement where required
- A strong commitment to excellence in customer relations and a hands-on approach to service provision

**The perks**
- Awesome aligner benefits for you and your family
- Competitive base pay and attractive commission plan that rewards top performers
- Immediate start with stability of a permanent, full-time role
- Tight knit team in a modern office
- Opportunities for long term development and progression into senior roles
- Free parking within 100m of office
- Central bus stops located right in front of office

**Salary**: $60,000.00 - $65,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission

Ability to commute/relocate:

- Manly Vale, NSW 2093: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)