Customer Service Officer

2 weeks ago

Melbourne, Australia Simplot Full time

Simplot Australia is a food manufacturing and agriculture business encompassing potato, vegetable, seafood, and sauce operations that supply chilled, frozen, and shelf-stable products to Australia's major retail and foodservice markets.

We are home to some of Australia's most loved and trusted food brands, including Birds Eye, Edgell, Leggo's, John West, and Chiko. We have six Australian manufacturing sites and employ more than 2,000 people across Australia and New Zealand.

As a leading provider of quality, nourishing and sustainable food, we are focussed on bringing to life Aussie grown produce. We embrace sustainable practices that care for our planet's precious resources today and for generations to come. We are an integral part of the global JR Simplot Company.

**Culture and Benefits**:
At Simplot, we are fuelled by our purpose: We Contribute to Feeding Our World. We imagine a better future and set goals to reach it. We are committed to working as one Simplot and are guided by our shared values:

- Respect for Resources
- Spirit of Innovation
- Passion for People

We embrace diversity, equity, and inclusion. We care about creating an environment that promotes safety and wellbeing and where our people feel supported, respected and empowered. We do not tolerate any form of discrimination and are committed to providing equal opportunities for all our team members.

Simplot is passionate about cultivating a future where good ideas and inspiring possibilities have the chance to grow. We want our team members to build exciting and fulfilling careers with us and offer professional and personal growth opportunities.

**The Perks**:

- Flexible working arrangements and a variety of engaging Health and Wellbeing programs
- Diverse Leadership Development Programs and Professional Development Support
- Employee Reward and Recognition Program
- Discounted Health Insurance and Gym Memberships
- Sensory Club Program - Enjoy and taste our new product launches and access to our Culinary cooking sessions

**About our role**:
We currently have a great 6 month contract opportunity available for an experienced Customer Service Officer based at our head office in Mentone. This is a part-time role, up to 25 hours per week, reporting into the National Commercial Customer Fulfilment Manager. The purpose of this role is to provide effective customer service via efficient order capture and entry, and to liaise with internal / external stakeholders to maintain maximum service levels.

**What you will do**:
Your primary responsibilities will cover:

- Building and managing internal/external partnerships to ensure delivery of company objectives
- Accurate data entry
- Correct stock allocation
- Order confirmation
- Maintaining administration; and
- Entering data on our in-house system

**About you**:
You are a self-motivated individual with proven experience in a similar role; you are customer driven and thrive in a busy environment. Your attention to detail will give you an advantage as you juggle the day-to-day customer service requirements for the Simplot business. Strong communication skills and demonstrated PC skills are essential to be successful in this role.

**Job Requisition ID**:9959

**Travel Required**: None

**Location(s)**:Chifley Business Park Office - Melbourne

**Country**: Australia

**_

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