Technical Claims Specialist

2 weeks ago

Parramatta, Australia Endeavour Energy Full time

There’s never been a better time to be in energy. And there’s never been a more exciting time to be at Endeavour Energy.

More than 2.7 million people across New South Wales rely on us every day for the supply of safe and reliable power to their homes and businesses. We employ more than 1,700 people across our catchment, making us one of the largest employers in Sydney’s Greater West.

To work with us in this role, you don’t need to have any energy experience. We need talented people who are ready for challenge and growth and value a sense of care and belonging. Why? Because our vision is to lead the way with smarter energy solutions. Play your part in helping us to put the customer first and transition to a cleaner, more sustainable energy future for us all.

**About the role**:
Provide technical advice and litigation management in relation to the management of workers compensation and work injury damages claims. Optimise claims management processes and develop and educate Senior Case Manager/ Case Managers with respect to the relevant law and strategies to optimise health and return to work outcomes. The Technical Claims Specialist is responsible for ensuring legislative and regulatory compliance including obligations under Endeavour Energy’s self-insurance license obligations.

**Key accountabilities**
- ** Manage complex and litigated claims**, represent Endeavour Energy in legal matters, engage with external legal providers and internal counsel, and lead settlement negotiations within delegated authority.
- ** Drive strategic improvements** by conducting claim reviews, identifying process optimisation opportunities, overseeing approved changes, and ensuring compliance with self-insurance licence requirements in partnership with the Corporate Insurance Manager.
- ** Analyse and report data** to internal and external stakeholders, prepare impact assessments for significant matters, and ensure timely submissions to SIRA and for actuarial purposes.

**About you**:
**Required Qualifications**
- Bachelor’s degree in Allied Health Services, Law or equivalent or equivalent business experience
- Cert IV or Diploma in Personal Injury Management or equivalent
- SIRA Return to Work Coordination Certificate
- First Aid Certificate

**Technical Experience**

Minimum 5 years’ experience in a technical or legal specialist role within the NSW Workers Compensation scheme, preferably in a specialised or self-insurer environment.
- Experience in managing litigated claims in the Personal Injury Commission and Work Injury Damages claims.
- General liability claims experience would be considered favourably.

Applications close - **12 June 2025.**

**When we power together, we can achieve so much more.**

At Endeavour Energy, having a diverse and inclusive workplace makes us better, safer, and stronger. We strive to create an environment where everyone feels safe, motivated, valued, included and respected.

Endeavour Energy is a critical infrastructure organisation and performs various background checks to evaluate the suitability of an applicant before making an employment offer to ensure the security and protection of its assets.

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