Customer Advisor

2 weeks ago

Parramatta, Australia SuperCare Full time

Are you a persuasive communicator who excels in sales and thrives on building relationships with customers? Look no further than SuperCare We are an established and fast-growing Australian company dedicated to assisting eligible patients in accessing their Superannuation for medical treatment. Join our team as a Customer Advisor and contribute to our mission of making a positive impact on people's lives.

**What's on offer?**
- Immediate Start, Permanent Position
- An exciting opportunity to build a career in sales and customer service
- Advance your knowledge in the Superannuation and Medical industry

**The Role**:As a Customer Advisor, you will have the opportunity to further your career and join a dynamic team. We will provide you with all the necessary training and ongoing support to excel in your role.

**Responsibilities**:

- Handle inbound sales calls and enquiries from potential customers, introducing them to SuperCare's services and benefits.
- Engage with prospects in a professional and persuasive manner, actively listening to their needs and offering personalised solutions.
- Build rapport and maintain relationships with customers, providing exceptional service and support.
- Meet and exceed sales targets by effectively articulating the value and advantages of SuperCare's offerings.
- Maintain accurate records of customer interactions and update the CRM system with relevant information.

**The Criteria**:We are looking for someone who is highly motivated, goal-oriented, and possesses excellent communication skills. Key qualifications and traits we seek include:

- Proven experience in sales or a similar role.
- Strong verbal and written communication skills.
- Persuasive and confident approach to customer service.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Excellent organisational and time management skills.

**Our Values**:At SuperCare, we value teamwork and encourage the sharing of thoughts and ideas. We have a highly professional approach when servicing our customers and a passionate demeanor when helping them navigate their options. Every member of our team plays an equally important role.

**The Benefits**:Joining our team comes with many benefits, including:

- Being part of a supportive and dynamic team.
- Comprehensive training program to enhance your sales and customer service skills.
- Opportunities for career advancement within the company.
- The satisfaction of knowing that your work contributes to improving people's lives.

Pay: From $60,000.00 per year

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (preferred)

**Location**:

- Smithfield, NSW 2164 (preferred)

Work Location: In person

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