Senior Change Advisor

3 weeks ago

Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

1 week ago Be among the first 25 applicants

Base pay range

A$129,464.00/yr - A$142,665.00/yr

Senior Change Advisor
Building Commission NSW

Division: Digital & Strategic Programs

Location: Parramatta, other locations considered. In office presence required 2-3 days per week

Term: Temporary to 30 June 2026 - with the possibility of an extension

About the Building Commission NSW

Building Commission NSW (BCNSW) has been established after the NSW Government recognised the substantial progress made by Fair Trading and the Office of the Building Commissioner in delivering reforms of the building and construction industry. The new commission will be the industry regulator and a collaborator with consumers and industry to ensure standards, capabilities, capacity and resilience continue to be lifted across the sector to deliver quality homes and meet NSW housing targets. BCNSW is committed to innovation, collaboration and professional development, with a focus on transparency and accountability.

This is a fantastic opportunity to join the next phase of the Building Commission within NSW.

Responsibilities
  • Manage the implementation and delivery of change programs and projects within the business applying sound project management principles and best practice methodologies
  • Provide expert advice on end-to-end change strategy, impact, readiness, training needs and communication/engagement plans to support informed decision making
  • Manage projects and oversee consistent application of the DCS change framework and standards across all programs of work to ensure consistent engagement and change management
  • Maintain an understanding of BCNSW, challenges and objectives to ensure CX projects are integrated effectively into the organisation's programs
To be successful in this role you will have
  • Expert change management skills with the ability to create and develop change management plans and strategies
  • Experience providing specialist change advice and information on emerging project issues and presenting recommendations to inform decision making and mitigate impacts of change
  • Excellent communication skills and ability to maintain effective working relationships with project teams and stakeholders
  • Experience monitoring and reviewing programs, preparing reports to inform business/change readiness and decision making
  • Background or experience in human-centred design will be highly regarded
What we need from you
  • An up-to-date CV (no more than 5 pages) and a brief cover letter (2 page maximum) outlining alignment to the role

Salary Grade 09/10, with the base salary starting at A$129,464 base plus superannuation

Contact and application details

If you'd like to know more about this role, contact Meghann Sikorski at Meghann.Sikorski@customerservice.nsw.gov.au. For recruitment process queries, contact Afrah Ahmed Saied via afrah.ahmedsaied@customerservice.nsw.gov.au.

Closing Date: Tuesday, 16th September 2025 (09:59am)

Diversity and inclusion

We are committed to an inclusive workplace. If you require adjustments to participate in the selection process, please contact the recruitment team.


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