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Content Lead

3 weeks ago

Sydney Central Business District, Australia HAYS Full time

Content Lead needed for a digital transformation project in global beverage company.

**Your new company**

An exciting opportunity exists for an experienced Content Lead to join a global beverage company. This role will be a 4.5-month contract located in Sydney CBD. Hybrid working role.

**Your new role**
- You will develop and maintain a content plan that outlines the deliverables, timelines, and responsibilities for creating People Service Delivery related content
- Train and support team members and agents in using and maintaining the content management system within ServiceNow
- Develop implement and manage new processes and guidelines for content measurement, user research, user experience (UX) design, content authoring and publishing
- Support the change management plan in deploying capability across both People & Culture and business stakeholders

**What you'll need to succeed**
- Knowledge of HR operating and service delivery models
- Knowledge of HR / People Information Systems such as SuccessFactors, ServiceNow & Kronos
- Cert 4 Training & Assessment or equivalent practical experience
- Demonstrated experience in UX content design, governance, user research, authoring, publishing and content measurement tools and reporting
- Experience working within both Agile and Waterfall delivery environments

**What you'll get in return**
- In return for your hard work and dedication you will be rewarded with a competitive daily rate
- There is the opportunity to work from home

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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