Lead Content Designer

2 weeks ago

Sydney, Australia Department of Employment and Workplace Relations Full time

Executive Level 1
- Brisbane, QLD, Sydney, NSW, Canberra, ACT, Hobart, TAS, Melbourne, VIC, Adelaide, SA, Perth, WA, Darwin, NT, Bendigo, VIC, Newcastle, NSW, Townsville, QLD.
- $120,636 - $133,328

**About the Department of Employment and Workplace Relations**
We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and our nation to prosper.

**The Role**

We produce content for a range of mediums and channels, including:

- the WorkforceAustralia.gov.au website (both public-facing and authenticated content)
- the Workforce Australia app and Supervisor app
- the website Digital Assistant
- knowledge base articles used by call centre staff
- knowledge management (internal knowledge content).

As one of our lead content designers, youll be a part of a high-performing team working to make a difference in peoples lives.

We’re looking for a lead content designer/s with experience in a similar role.

**Duties and Responsibilities**
Create content, including:

- design, plan, edit and write best practice digital content
- balance business needs with user needs
- use data and research to inform content improvement
- content management
- develop content patterns
- work with IT to design and deliver content
- contribute to departmental style guides, strategies and policies.

Manage competing priorities, including:

- manage many content projects at the same time
- allocate resources appropriately
- track and communicate progress
- identify and manage risks
- problem solve
- meet deadlines.

Maintain good working relationships, including:

- work with multidisciplinary teams in an agile project environment
- take part in IT planning workshops
- develop and maintain relationships with stakeholders at all levels
- negotiate and liaise with stakeholders to achieve positive outcomes
- prepare and deliver presentations.

Create content governance, including:

- quality assurance using:

- Australian Government Style Manual
- Digital Service Standard
- departmental style guides.

Note: This is not an IT-focused role.

**How to Apply**
Applicants are required to provide up to a one-page summary (no more than 500 words) that outlines skills, knowledge, and experience and why you should be considered for this vacancy. You should take into consideration the position overview (including any detailed position specific requirements) when drafting your response. Where possible include specific relevant examples of your work.

The APS work level standards accommodate the diversity of roles across the APS and are structured to clearly differentiate between the work expected (i.e. responsibilities and duties) at each classification level.

In the eRecruit (the department’s online recruitment system) you will also need to:

- upload a Curriculum Vitae
- provide contact details for 2 Referees.

**Eligibility**

**Citizenship** - to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.

**Please refer to the Job Information Pack for more information about the role.**

Job Information Pack Opens in new window

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