Receptionist

5 days ago

Melbourne, Australia Ramsay Health Care Full time

Ramsay Psychology Box Hill has a permanent part-time opportunity for a customer focused Receptionist to join our team

**The Position**

Our receptionist staff are pivotal to the success of our clinics and the positive experience for our clients. This position will suit someone who is looking for a diverse role and an opportunity to showcase their outstanding customer service and communication skills.

**Key Responsibilities**
- Reception duties - Ensuring clients have a positive experience with our practice from their very first phone call.
- Helping to drive referrals to the clinic by building relationships with GPs and other healthcare professionals.
- Assisting with GP clinic drop-ins, lunches, marketing correspondence and event planning.
- Handle patient appointments, maintain records and process accounts.

**About You**

To be successful in this role, you will thrive in a busy, client-facing environment providing exceptional customer service. You love the challenge of a high performing team as you are self-motivated, highly organised and can priorities efficiently.

**Your Skills and Experience**
- Knowledge of Medicare and HICAPS systems.
- Experience and knowledge of multiple patient management systems and software.
- Previous experience managing a busy Medical Practice.
- Comprehensive knowledge of online claiming and MBS as it pertains to provision of psychological services (desirable).
- Mandarin and Cantonese speaking is essential

**Remuneration**

A base hourly rate of $25.88 + superannuation, based on relevant experience and qualifications.

**About Us**

Ramsay Psychology is a growing national network of community-based private practices committed to supporting the wellbeing of clients through comprehensive psychological support. People know and trust the Ramsay name because we have provided mental health services across Australia since 1962.

We take pride in creating a friendly and welcoming environment for all staff and patients. We enjoy what we do, and the team we are with

We offer a great range of benefits for permanent employees including:

- Free access to LinkedIn Learning - over 18,000 courses to advance your professional education
- Internal peer nominated awards (as well as Ramsay’s National awards),
- Access counselling, wellbeing services, legal and financial assistance
- Ramsay corporate discounts including private health insurance, fitness passports and travel/ holiday discounts.
- We encourage and offer assistance and support for professional development
- Flexible Leave Program: purchase additional annual leave
- Hospital, Allied Health & Pharmacy discounts
- Salary sacrifice opportunities e.g., novated leases, self-education expenses and more
- Paid parental leave and study leave

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases

**To Apply**

If this sounds like your next career move, click the _Apply_ button within this ad today

For enquiries, please contact Nithula Parakrama, Regional Practice Manager

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