Receptionist

1 week ago

Melbourne, Australia HCF Full time

**Join Australia’s leading not for profit private health insurer**:

- **Must have experience as a Receptionist**:

- **Full time role**

**About HCF**

HCF is Australia's largest not for profit private health insurer. Our vision is to make health care understandable, affordable, high quality and customer centric.

**About the role**

As an experienced Receptionist and cross-trained DA, you will work closely with the clinicians by providing excellent chairside assistance and administrative support. With high quality clinical care and ability to build rapport with patients, you will contribute to the culture of the Dental Centre as an HCF brand advocate. This role will be required to work Saturdays, other key responsibilities will include;
- Providing courteous, prompt and correct responses to all enquiries received
- Raising accounts and receipt payments
- Complying with HCF Dental Quality Management System and HCF policies and procedures
- Maintain a clean and safe clinical environment
- Supporting the Practice Manager and Dentist in Charge in actively fostering teamwork and efficient running of the dental centre.

**About You**

You value interacting with other professionals and thrive on working in a supportive culture founded on teamwork, integrity and social responsibility. You will have the following attributes:

- Proven experience in a customer-facing receptionist role
- Experience in maintaining appointment booking and account systems
- Demonstrated understanding of computerised dental systems (Dental4Windows or Oasis)
- Previous experience as a dental assistant
- Strong communication skills to build rapport with patients
- Good time management and high attention to detail
- Excellent listening skills and teamwork mentality
- Experience with many different types of insurance and their coverage plans

**Culture**

We believe that by giving our people an inclusive, supportive and healthy working environment, we can do our best for our members.

Come and join our HCF team

**Benefits**
- Up to 50 % discount on health cover, pet & travel insurance
- Family & Friends day
- Organisational wide Recognition & Rewards program
- Generous Parental Leave Scheme
- Health & Wellbeing Initiatives

**A career with us - How to Apply

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