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Salesforce Administrator

3 weeks ago

Sydney Central Business District, Australia Peoplebank Full time

Location:
- Sydney CBD- Job Type:
- Permanent- Posted:
- about 4 hours ago- Contact:
- Tamara McMurtrie- Discipline:
- SAP / ERP / CRM
- Reference:
- 257094**About the Company**

We are currenlty recruiting for a Salesforce Administrator for a Federal Government organisation.

**About the role**

The Salesforce Administrator will undertake all day-to-day administration responsibilities of the Clietn's Salesforce platform. The Salesforce Administrator, working closely with the Client's Platform Administrator and Business Analyst, serves as proxy for the customer - both internal and external for the functions and operations of the Agency's Salesforce CRM and Reporting portal.

**Responsibilities**

In addition to day-to-day administration, working within an agile culture, the Salesforce Administrator will:

- continuously simplify and improve user experience for internal and external customers,
- improve productivity of the Agency and its staff; and,
- support the growth of the Agency's digital capabilities.

**Skills and experience**
- At least two (2) years of experience in the administration of Salesforce
- Prior experience with management of ongoing enhancement of CRM, Customer Portals and marketing automation tools, ideally Salesforce.
- A sound understanding of agile processes and ceremonies, including prior experience working with agile delivery practises using scrum.
- Hold current Salesforce Certified Administrator or Advanced Administrator credentials.
- Additional Salesforce certifications such as Platform App Builder, Service Cloud Consultant, Community Cloud Consultant, Pardot Consultant.

For more information or a confidential discussion, please contact Tamara on (03) 80807263 quoting reference 257094.
- Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._