Salesforce Administrator

Who we are:
At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities - and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams.

Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous - with flexible working arrangements that allow you to bring your best. We’ve built a culture that celebrates community, collaboration and innovation, where people love what they do
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What’s the job?

The Salesforce Administrator will be responsible for the day-to-day running of the Salesforce Platform that is heavily relied upon to enable our student acquisition pipeline. The role will prioritise assistance to users across the University in providing them assistance and guidance where it is required, perform any tasks that would typically be done by a Salesforce Administrator (analysis, design, configuration, testing, implementation, user account maintenance, security and support functions for the Salesforce instances and integration points), manage the archival and control landscape we have built to run our platform safely and securely as well as prioritise and deliver small changes to the platform that deliver high business value and assist our users to get the most value out of our SalesForce implementation.

Day-to-day accountabilities:
- Lead the administrative functions such as user account maintenance, security, reports and dashboards.-
- Coordinate and lead maintenance, upgrades, patching and configuration.- Lead on-going support and participate in project initiatives.-
- Work in an agile environment, delivering incremental product functionality in short iterations.

To read more about the role please click here to

View job description

This is permanent full-time job that can be based in Sydney, Brisbane, Melbourne, or Adelaide and with the ability to start as soon as possible.

Who you are

To be successful in this role you will have:
- Tertiary qualifications or other formal training in IT, Computing Studies, or Information Systems.- Three or more years of proven experience working as a Salesforce Administrator.- Salesforce certified administrator or Salesforce advanced administrator certification.- Experience working in a complex compliance environment.- Demonstrated ability leading the salesforce administration function.- Excellent interpersonal skills, including the ability to collaborate effectively with colleagues and a positive attitude towards challenges and openness to learning.- Highly self-motivated, directed and change oriented.

Why join us?

Bold, modern and agile, we’re Australia’s fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. In 2020,
_Australian Financial Review_ named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you’ll find endless opportunities for professional development and career progression.

We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.

What we offer:
We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia, you’ll benefit from:

- Study free in a course/degree related to your position
- Flexible working conditions, allowing you to work remotely and from a campus near you
- Access to internal opportunities - Be supported to learn, grow and move across the organisation

Hiring process

We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. If you want to know more, or need assistance or accommodation during the recruiting phase, please contact your recruiter at


We’d love to hear from you.

Applications close: Thursday 2 March

Job reference: R19512