Customer Service Representative

4 days ago

East Perth, Australia Drive Group Claims Pty Ltd Full time

**Description**:
Unity Claims Management

CBD, East Perth
- Join our growing team
- Central Perth Location
- Great team environment
- Ongoing training and development opportunities

Unity Claims Management is a national provider of outsourced claims management services to some of Australia’s largest Insurer and fleet operators. We are looking for energetic, results focused team members to join our team.

**Now is your time to shine & thrive in a supportive team environment.**

**This opportunity is for you if you have**:

- Strong computer literacy skills, proficient with MS Office product, and the ability to learn new systems
- High attention to detail
- Excellent communication (verbal and written) and interpersonal skills demonstrating your flair for exceptional customer service
- Strong work ethic, positive attitude, and passion to learn and succeed.
- Previous experience in office-based customer service role or within a call centre environment would provide ideal training ground.
- Insurance Industry experience highly regarded.

**In return we can offer**:

- Secure full time permanent position
- Opportunity to be part of the growth of an innovative company
- Structured and comprehensive induction program to ensure your success with ongoing training and support.
- Attractive remuneration package
- Welcoming & supportive team environment.
- Management team that cares for their employee’s wellbeing and value their contributions to our company.
- Monday to Friday working week, flexible rosters, no weekends.
- Close to public transport and parking
- Employee benefits including discounted gift cards for groceries, movie tickets, health insurance, electronics etc.

**Who is Unity Claims Management?**

Unity Claims Management is a successful and well recognised claims management company providing services to several insurers across Australia. These services are highly sought after by many insurers looking to provide an exceptional experience to their customers.

We manage the claim within specialist teams for each component of the life cycle of a Motor Claim, ensuring a seamless claim for every consumer and reduced costs for all our partner insurers.

Successful applicants will be required to complete a background check (including criminal history, credit and bankruptcy check) prior to commencement of employment.

**Role Type**:

- In-house - Permanent - Full-time - Associate

**Company Overview**:

- Drive Group is a privately owned company and the newest entrant to the Australian Collison repair market delivering increased industry competition. Our values are important as they shape our culture, underpin our business, drive our actions and validate our authenticity. They are what we expect of each other and are what our partners can expect of us Our people drive our business success; they set us apart. To us success is defined not just by what we achieve, but how we achieve it, including how we treat people along the way. We have a culture that cares, and ensure we treat everyone with dignity, care and respect.

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