Customer Service Representative

2 weeks ago

Perth, Australia Bethanie Group Full time

Bethanie is a leading not for profit aged care provider based in Western Australia. For 70 years, we have been empowering ageing Australians to lead their most meaningful lives by recognising ‘old age’ as a positive force in society and giving a voice to those who have seen it all and live to tell the tale.

We’re on a mission to create a better world not just for ageing Australians, but their communities as well, and we believe that to make this difference, you need the right people by your side.

We are currently seeking a Customer Service Representative to support our Bethanie Home Care Team, based at our Support Services Office in West Perth.

As a Customer Service Representative, you will provide a supportive and professional service environment for our customers and employees. You will also undertake a variety of administrative duties.

We are looking for a motivated and enthusiastic individual who have the desire to contribute and make a difference to our customers’ lives.

This role is offered on a casual basis to provide leave coverage across the team and as such, we expect the successful applicant will work 8am - 4pm on two to three days per week for at least the remainder of the year, with work days to be confirmed on a weekly basis.

**About You**

You’re proud of delivering fantastic customer service and have previous experience within a high volume call centre or customer service environment. You will also bring:

- Strong communication, data entry and attention to detail skills
- Proficiency with MS Office products, and / or client management systems
- Strong critical thinking skills and the ability to work across multiple computer systems with ease
- A proactive approach to building rapport and providing empathy and understanding to customers and employees
- A team player attitude as well as the ability to work autonomously
- An excellent phone manner as well as well developed customer service, time management and problem-solving skills
- Willingness to uphold the Mission, Vision and Values of The Bethanie Group
- Willingness to obtain relevant vaccinations

**The Role**
- Handle all inbound Home Care related customer and employee service enquiries
- Provide assistance to, support and liaise with internal employees and departments
- Complete various administrative tasks as required

**Working with Bethanie**

Many of us work because we want to make a difference. As a company, we know we can only do this by providing our people with the best education, facilities and support to make a truly fulfilling career, feel fulfilled.

As well as being part of an engaging and caring work environment, you will also have access to the following benefits:

- Salary packaging up to $15,900 per annum + up to $2,650 for meals and entertainment. Salary packaging allows you to pay for your expenses with money from your salary before tax is taken out. Pay less tax, and your take home pay increases
- A rewarding career with a supportive culture
- Access to discounts on every day purchases from leading brands for groceries, clothing, travel, household appliances and entertainment
- A comprehensive mental health and wellbeing program and free flu vaccinations each year
- Professional development and training opportunities
- A focus on flexibility and work life balance

**To Apply**

Please click on the link to upload your CV before the closing date. We hope to interview sooner so don’t delay

  • Customer Service Representative

    4 weeks ago

    Perth, Western Australia Bankwest Part time

    OverviewBankwest, Perth, Western Australia, Australia. Join to apply for the Customer Service Representative - Fraud Detection - Part time role at .Bankwest Perth, Western Australia, Australia. Join to apply for the Customer Service Representative - Fraud Detection - Part time role at Bankwest.Due to growth in our GFMS team, we are looking now for part-time...

  • Customer Service Representative

    4 weeks ago

    Perth, Western Australia Bankwest Part time

    OverviewBankwest, Perth, Western Australia, Australia. Join to apply for the Customer Service Representative - Fraud Detection - Part time role at .Bankwest Perth, Western Australia, Australia. Join to apply for the Customer Service Representative - Fraud Detection - Part time role at Bankwest.Due to growth in our GFMS team, we are looking now for part-time...

  • Customer Service Representative

    5 days ago

    Perth, Australia Opteon Group Full time

    Customer Service Representative page is loaded## Customer Service Representativelocations: Perthtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 31, 2025 (30+ days left to apply)job requisition id: R2409Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New...

  • Customer Service Representative

    16 hours ago

    Perth, Western Australia Switch Cars Full time $104,000 - $130,878 per year

    About the role We are looking for a dedicated and customer-focused Customer Service Representative to join our team at SwitchCars in Welshpool, WA. In this full-time role, you will be the first point of contact for our valued customers, providing exceptional service and support to enhance their experience with our company.What you'll be doingRespond to...

  • Customer Service Representative

    2 weeks ago

    Perth, Australia Inject Full time

    Competitive base salary + Bonus Structure! - Full-time role regular Monday-Friday, hours Malaga branch. - Leaders in the Stone industry, training and support provided. **About CDK Stone** For 40 years, CDK Stone has been the one to beat when it comes to sourcing and providing the finest tools and equipment range on the market. Through our exclusive...

  • Customer Service Representative

    3 days ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...

  • Customer Service Representative

    3 days ago

    Perth, Australia Commonwealth Bank Full time

    **We are looking for a Customer Service Representative to join our Morley Branch on a part time basis (31 hours a week)** **Monday - Friday 9.15 am to 4.15 pm working a 31 hour roster. **Do work **that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and...

  • Customer Service Representative

    1 week ago

    Perth, Australia Opteon Full time

    About us: Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US market. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting...

  • Customer Service Representative

    1 week ago

    Perth, Australia Opteon Full time

    About us: Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US market. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting...

  • Customer Service Representative

    4 weeks ago

    Perth, Western Australia Probe Group Full time

    OverviewJoin to apply for the Customer Service Representative role at Probe Group2 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About the roleWe're on the lookout for multiple Customer Service Representatives to join our Contact Centre on a Full-Time basis who understand that every interaction can...