Customer Service Representative
6 days ago
Bethanie is a leading not for profit aged care provider based in Western Australia. For 70 years, we have been empowering ageing Australians to lead their most meaningful lives by recognising ‘old age’ as a positive force in society and giving a voice to those who have seen it all and live to tell the tale.
We’re on a mission to create a better world not just for ageing Australians, but their communities as well, and we believe that to make this difference, you need the right people by your side.
We are currently seeking a Customer Service Representative to support our Bethanie Home Care Team, based at our Support Services Office in West Perth.
As a Customer Service Representative, you will provide a supportive and professional service environment for our customers and employees. You will also undertake a variety of administrative duties.
We are looking for a motivated and enthusiastic individual who have the desire to contribute and make a difference to our customers’ lives.
This role is offered on a casual basis to provide leave coverage across the team and as such, we expect the successful applicant will work 8am - 4pm on two to three days per week for at least the remainder of the year, with work days to be confirmed on a weekly basis.
**About You**
You’re proud of delivering fantastic customer service and have previous experience within a high volume call centre or customer service environment. You will also bring:
- Strong communication, data entry and attention to detail skills
- Proficiency with MS Office products, and / or client management systems
- Strong critical thinking skills and the ability to work across multiple computer systems with ease
- A proactive approach to building rapport and providing empathy and understanding to customers and employees
- A team player attitude as well as the ability to work autonomously
- An excellent phone manner as well as well developed customer service, time management and problem-solving skills
- Willingness to uphold the Mission, Vision and Values of The Bethanie Group
- Willingness to obtain relevant vaccinations
**The Role**
- Handle all inbound Home Care related customer and employee service enquiries
- Provide assistance to, support and liaise with internal employees and departments
- Complete various administrative tasks as required
**Working with Bethanie**
Many of us work because we want to make a difference. As a company, we know we can only do this by providing our people with the best education, facilities and support to make a truly fulfilling career, feel fulfilled.
As well as being part of an engaging and caring work environment, you will also have access to the following benefits:
- Salary packaging up to $15,900 per annum + up to $2,650 for meals and entertainment. Salary packaging allows you to pay for your expenses with money from your salary before tax is taken out. Pay less tax, and your take home pay increases
- A rewarding career with a supportive culture
- Access to discounts on every day purchases from leading brands for groceries, clothing, travel, household appliances and entertainment
- A comprehensive mental health and wellbeing program and free flu vaccinations each year
- Professional development and training opportunities
- A focus on flexibility and work life balance
**To Apply**
Please click on the link to upload your CV before the closing date. We hope to interview sooner so don’t delay
-
Customer Service Representative
4 weeks ago
Perth, Australia Opteon Group Full timeCustomer Service Representative page is loaded## Customer Service Representativelocations: Perthtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 31, 2025 (30+ days left to apply)job requisition id: R2409Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New...
-
Customer Service Representative
1 week ago
Perth, Australia Inject Full timeCompetitive base salary + Bonus Structure! - Full-time role regular Monday-Friday, hours Malaga branch. - Leaders in the Stone industry, training and support provided. **About CDK Stone** For 40 years, CDK Stone has been the one to beat when it comes to sourcing and providing the finest tools and equipment range on the market. Through our exclusive...
-
Customer Service Representative
2 days ago
Perth, Western Australia Switch Cars Full time $104,000 - $130,878 per yearAbout the role We are looking for a dedicated and customer-focused Customer Service Representative to join our team at SwitchCars in Welshpool, WA. In this full-time role, you will be the first point of contact for our valued customers, providing exceptional service and support to enhance their experience with our company.What you'll be doingRespond to...
-
Customer Service Representative
2 days ago
Perth, Australia Opteon Full timeAbout us: Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US market. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting...
-
Customer Service Representative
2 days ago
Perth, Australia Opteon Full timeAbout us: Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US market. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting...
-
Customer Service Representative
4 days ago
Perth, Australia Commonwealth Bank of Australia Full timeCustomer Service Representative - Casual role that is flexible to fit around your schedule AND provides career progression and development - Hybrid working that is perfect for balancing commitments makes us a diverse and inclusive team - Together we create brilliant customer experiences **Do Work that Matters** As a Customer Service Representative...
-
Customer Service Representative
2 weeks ago
Perth, Australia ChoiceOne Pty Ltd Full timeChoice One is seeking x5 Customer Service Representatives for a client based in Nedlands & Osbourne Park **Key Responsibilities** - Answering incoming phone calls from clients - Assisting technicians with any queries - Booking in jobs and scheduling appointments across Perth and the South West - Co-ordination of technicians daily work - Receiving and...
-
Customer Service Representative
7 days ago
Perth, Western Australia Opteon Full time $60,000 - $80,000 per yearAbout us:Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US market. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting...
-
Customer Service Representative
2 days ago
Perth, Western Australia Enerpac Tool Group Corporation Full time $60,000 - $90,000 per yearOverviewAbout Enerpac Tool GroupEnerpac Tool Group is a premier industrial tools and services company serving a broad and diverse set of customers in more than 25 countries. The Company's businesses are global leaders in high pressure hydraulic tools, controlled force products and solutions for precise positioning of heavy loads that help customers safely...
-
Customer Service Representative
1 week ago
Perth, Australia enerpac Full timeOverview ENERPAC – Who we are? Enerpac Tool Group Corp. is a premier industrial tools, services, technology and solutions provider serving a broad and diverse set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group’s businesses are global leaders in high pressure...