Customer Service Representative

1 week ago

Perth, Western Australia Switch Cars Full time $104,000 - $130,878 per year

About the role

We are looking for a dedicated and customer-focused Customer Service Representative to join our team at SwitchCars in Welshpool, WA. In this full-time role, you will be the first point of contact for our valued customers, providing exceptional service and support to enhance their experience with our company.

What you'll be doing

  • Respond to customer inquiries via phone, email, and chat in a prompt and professional manner
  • Troubleshoot customer issues, identify solutions, and provide accurate and timely resolutions
  • Process customer orders, returns, and transactions with attention to detail
  • Maintain a strong understanding of our products, services, and policies to effectively address customer needs
  • Contribute to the continuous improvement of our customer service processes and procedures

What we're looking for

  • Proven customer service experience, preferably in a customer-facing role
  • Excellent communication and interpersonal skills, with the ability to build rapport and provide exceptional service
  • Strong problem-solving and decision-making abilities to handle a variety of customer inquiries
  • Proficient in using computer systems and software applications
  • A genuine passion for delivering outstanding customer experiences
  • Strong desire to learn and grow

What we offer

At SwitchCars, we are committed to providing our employees with a rewarding and fulfilling work environment. Our comprehensive benefits package includes:

  • Competitive salary and annual reviews
  • Opportunities for career development and advancement
  • Flexible work arrangements and work-life balance support
  • A collaborative and inclusive company culture

About us

SwitchCars is a growing provider of car subscription services in Australia. With a strong focus on customer satisfaction, we strive to deliver exceptional experiences to our clients. Join our team and be a part of our exciting journey as we continue to grow and innovate in the industry.

Apply now to become our next Customer Service Representative and take the first step towards a rewarding career, full of growth opportunities with SwitchCars.

  • Customer Service Representative

    4 weeks ago

    Perth, Western Australia Auto Parts Group Full time

    Join to apply for the Customer Service Representative role at Auto Parts GroupAbout Auto Parts Group (APG)At Auto Parts Group (APG), we aim to be Australia's top independent supplier of genuine and aftermarket automotive parts, providing our customers with a "Real Advantage."APG is part of GPC Asia Pacific, a leading supplier of industrial and automotive...

  • Customer Service Representative

    4 weeks ago

    Perth, Western Australia Auto Parts Group Full time

    Join to apply for the Customer Service Representative role at Auto Parts Group About Auto Parts Group (APG) At Auto Parts Group (APG), we aim to be Australia's top independent supplier of genuine and aftermarket automotive parts, providing our customers with a "Real Advantage." APG is part of GPC Asia Pacific, a leading supplier of industrial and...

  • Customer Service Representative

    5 days ago

    Perth, Western Australia Solahart Joondalup Full time $60,000 - $80,000 per year

    Customer Service Representative (CSR) - Full TimSolahart Joondalup – Joondalup, Perth WA Customer Service – Technical Support, Spare Parts & Office Support Full timeBased on experienceAbout the roleJoin our team at Solahart Joondalup as a Customer Service Representative (CSR).As the first point of contact for our valued customers, you'll play a vital...

  • Customer Service Representative

    1 week ago

    Perth, Western Australia Enerpac Tool Group Corporation Full time $60,000 - $90,000 per year

    OverviewAbout Enerpac Tool GroupEnerpac Tool Group is a premier industrial tools and services company serving a broad and diverse set of customers in more than 25 countries. The Company's businesses are global leaders in high pressure hydraulic tools, controlled force products and solutions for precise positioning of heavy loads that help customers safely...

  • Customer Service Representative

    2 weeks ago

    Perth, Western Australia Carbiz Replacement Cars Full time $45,000 - $65,000 per year

    Carbiz is on the lookout for motivated, personable, and detail-focused individuals to join our Operations team as Customer Service RepresentativesAbout Us:Carbiz is proud to be a HRD 5 star employer of choice – 2025. We're more than just an award-winning vehicle replacement provider. We're committed to keeping our customers' lives moving when their car...

  • Customer Service Representative

    4 weeks ago

    Perth, Western Australia OSW Full time

    OverviewWe are looking for a dedicated Customer Service Representative to join our team to support our WA office with administrative and sales tasks.Location: Canning Vale, WAResponsibilitiesHandle incoming sales calls and counter queries.Assist with processing a high volume of orders & quotes.Ensure pricing and purchase orders are correct.Support sales team...

  • Customer Service Representative

    4 weeks ago

    Perth, Western Australia OSW Full time

    OverviewWe are looking for a dedicated Customer Service Representative to join our team to support our WA office with administrative and sales tasks.Location: Canning Vale, WAResponsibilitiesHandle incoming sales calls and counter queries.Assist with processing a high volume of orders & quotes.Ensure pricing and purchase orders are correct.Support sales team...

  • Customer Service Representative

    2 weeks ago

    Perth, Western Australia Commonwealth Bank - Direct Channels - Retail Banking Services Full time $60,000 - $80,000 per year

    Due to growth in our GFMS team, we are looking now for full-time Customer Service Representatives in our Fraud Detection team12 months maximum term contract (full time) based in PerthFirst 3 months will be office based, hybrid working afterwards (Managers discretion)You must available to work on a 24/7 rotating rosterThe Fraud and Scams Response Centre...

  • Customer Service Representative

    4 weeks ago

    Perth, Western Australia ArcTree Advisory Full time

    OverviewLooking to build a long-term career in sales? This is your chance to start in a customer service role, gain in-depth knowledge of the products and business, and work your way up within a global industry leader.Our client is seeking two Customer Service Representatives to join their Perth team. This role is ideal for someone who enjoys working closely...

  • Customer Service Representative

    4 weeks ago

    Perth, Western Australia ArcTree Advisory Full time

    Overview Looking to build a long-term career in sales? This is your chance to start in a customer service role, gain in-depth knowledge of the products and business, and work your way up within a global industry leader. Our client is seeking two Customer Service Representatives to join their Perth team. This role is ideal for someone who enjoys working...