Project Support Officer

2 weeks ago

Sydney, Australia GenusPlus Group Full time

ASX listed company with exciting growth targets
- Permanent, full-time positions in Sydney
- Competitive remuneration | Great cohesive team environment

**The Business**
Genus Services is a diverse business offering turnkey solutions in engineering, procurement, installation, commissioning & maintenance of electrical, communications, water & gas utilities. We are part of the GenusPlus Group, providing an integrated service to our clients in the resources, power, utilities, and telecommunications sectors across Australia.

**The Role**
Genus Services are seeking a Project Support Officer - Deployment.

The Project Support Officer - Deployment is responsible for working under the direction of the Deployment Manager to achieve desired results on client programmes and projects in each region by selecting and optimising resources

for projects, managing the flow on effect as data changes occur and successfully tracking projects to completion.

The Project Support Officer - Deployment responsibilities will include:

- Understanding and experience of procedural requirements in terms of customer service delivery framework and commitments
- Ability to analyse statistical information on production performance
- Demonstrated experience to prioritise customer critical appointments with daily volumes and achieve daily operational KPIs.
- Ability to constructively negotiate and resolve grievances or escalate appropriately and accordingly to achieve the desired outcome
- Strong influencing and relationship management skills, resilience, and optimism. Demonstrated commitment, responsiveness, and compliance to corporate policies for Occupational Health & Safety,
Protection of the Environment, Quality System, Equal Employment Opportunities and other Human Resource policies
- Commitment to Genus Services values and behaviours

**Essential Skills / Qualifications/Experience**
- Excellent program management skills
- Well developed written and verbal communication and interpersonal skills, including stakeholder relationship management.
- Exceptional attention to detail, with data analysis and reporting experience.
- Highly developed multi-tasking ability, in order to deliver in a high paced work environment.

**Desirable Skills / Experience**
- Telstra Network experience highly regarded
- Experience with managing external contractors

**The Benefits**

If after reviewing this advertisement you feel you are a good fit for the role and meet the listed criteria, please select apply. Please ensure you attach a cover letter outlining your availability and suitability.

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