Practice Support Coordinator

Job Overview This position is responsible for providing proactive practice support and administration support to the lawyers of the Firm primarily in relation to billable client work, and ensuring clients are serviced in a professional manner and in accordance with the Firm's policies and procedures. This includes being a part of a client matter team and supporting all matter-related processes from matter inception to project completion, billing and collection. The Practice Support Coordinator will take full ownership of the delivery of their key responsibilities detailed below. Key Responsibilities Matter Management- Client and matter clearance and opening- AML processes- Engagement letters- MTM maintenance- Managing associate's checklist- Matter document folder- - Client & matter-team meetings and updates Commercials/Billing/Collections- Monitoring and recording project scope and adjustments, estimates, caps, billing agreements- Matter balance report and client fee updates- Working Capital management - facilitate all WC activities: - organise monthly meeting between relevant partner and working capital team to review WIP/Debt positions. - prepare for monthly meetings by circulating drafts to fee earners for review, with final review by lead associate - If meetings need to move due to client commitments, responsible for rearranging meeting to ensure it occurs every month- Support Billing and collection tasks including raising timely and accurate GMPS bills, invoices, tax computations and write-offs for billing team's review. Liaise with the billing team and dispatch invoices to clients safely.- Draft bill; amending narratives as required and draft accompanying bill letters. Business Development Support - Support Partners and the BD team with business development activity: - amend business development and client focus materials including CVs, pitches, presentations, client briefings etc. - monitoring of business development collateral such as CVs and MIS to ensure it is up to date, including the BD tracker and InterAction. - organise, facilitate and provide host support for events where required, including virtual events. - facilitating updates to clients. - Inform the BD team of the schedules of visiting partners and work with the BD team on the relevant logistics Matter Team Support- Document production and DPU liaison where necessary, includes: - transcribing, editing and amending legal and other documents. - convert, compare, copy type and proofread the same as necessary, ensuring that documents comply with house style- Signing pages where applicable- e-Filing where applicable- Post-closing activities where applicable Preparation of bibles and distribution of bibles as necessary Best Delivery/Legal Tech/KETL Opportunities/Projects- Understand and support the use of legal technology, including facilitation and management of solutions applied to a matter where necessary. Includes knowledge of the Best Delivery checklist.- Best delivery tools superuser- Facilitate end of matter review to identify follow on opportunities such as deal reviews, KETL opportunities etc. Skills & Experience- Minimum 2 years work experience in a similar or relevant role within a professional services environment- Proven ability to manage matter lifecycles and focus on working capital management.- Able to work in a high performing environment- Intermediate to advanced level of proficiency in Microsoft Word, Outlook Excel and PowerPoint- Strong organisational skills and meticulous attention to detail- A proactive, mature and collaborative approach to managing work and relationships within and across teams- Respectful of colleagues and able to work in an inclusive team environment- Effective at working both autonomously and within a team environment- Ability to innovate and streamline processes and tasks About the Firm Summary Clifford Chance is one of the world's leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise. The firm has unrivalled scale and depth of legal resources across the three key markets of the Americas, Asia and Europe and focuses on the core areas of commercial activity: capital markets; Corporate and M&A; finance and banking; real estate; tax, pensions and employment; and litigation and dispute resolution. Alongside world-class legal careers, Clifford Chance offers excellent opportunities in the support functions that underpin its business operations. By joining us in the Business Professionals Team, you will help us innovate in the way we deliver our services and enable us to run a successful multinational business that never stands still. Business Professionals are integral to the running of the firm and are critical to its success. We expect you to aspire to deliver the highest standards of customer care to your colleagues, fee earning and otherwise. You will strive to make every interaction with your area of service as easy as po