X4 Functional Support Analyst

5 days ago

Melbourne City Centre, Australia Department of Health Full time

**About the role**:
**There are 4 opportunities for this role.**

**Please review position description for further details on the role.**

**About us**:
At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

**About you**:
The Department of Health is seeking a capable and motivated PCMS Functional Support Analyst to join our dynamic team. In this role, you will provide expert support for the Patient Client Management System (PCMS), ensuring operational effectiveness and contributing to continuous improvement in health service delivery.

We're looking for someone who can lead by example-building strong team cohesion, delegating appropriately, and ensuring your team has the resources and clarity needed to succeed. You will work collaboratively across teams and functions, using your leadership to bring together the right people to solve complex issues and deliver results.

Service excellence is at the core of this role. You will take responsibility for resolving issues promptly, actively seek feedback from stakeholders, and make meaningful changes to improve quality and timeliness of services. A focus on client and stakeholder satisfaction is essential.

To be successful, you must demonstrate sound problem-solving skills-gathering and analysing information from multiple sources, engaging with stakeholders to fully understand issues, and proposing practical, effective solutions.

If you're passionate about contributing to a better healthcare system and thrive in a collaborative, high-performing environment, we encourage you to apply.

**Mandatory**
- A tertiary qualification in fields related to Information Technology or relevant experience in the Health Information Technology sector.
- A strong understanding of the Victorian Health Sector concepts including statutory reporting, patient administration, and hospital information systems and workflows.

**What we offer**:

- The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
- A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
- A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

**How to apply**:
Applications should include a resume and a cover letter. Click the 'Apply' button to view further information about the role including key contact details and the advertisement closing date.

Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.

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