Functional Analyst

About the Department

The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society.

About the Division

Enjoy a career that makes a difference by helping to shape the education experience for Victoria.

• Be part of a vibrant Department culture with a strong sense of community and inclusion.
• Join the Education State.
• At the Department of Education, we are committed to giving every Victorian the best learning and development experience, making our state a smarter, fairer, more prosperous place.

The Information Management and Technology Division guides the Departments' digital capability and is leading digital transformation for the Department including Victorian government schools. The Division architects, manages and supports the largest technology network in Victoria, supporting a user base of approximately 750,000 staff and students.

IMTD provides innovation and leadership in the transformation and management of the Department's digital capability through the implementation of solutions on the department's cloud environment (IaaS), enterprise cloud platforms (PaaS) and software (SaaS), using agile practices with a focus on user experience, security, and integration.

About the Role

• As a Functional Analyst, you'll contribute to the successful delivery of innovative digital solutions by ensuring alignment between user needs, business objectives, and technical designs. This is a dynamic role that works closely with multidisciplinary teams to reduce delivery risks and enable informed, confident decision-making.
• You'll collaborate with stakeholders to define and document clear functional requirements and support agile delivery teams in refining user stories, acceptance criteria, and solution designs. Your work will be vital in maintaining momentum across product lifecycles while ensuring compliance and delivering value to end users.
• In this role, you'll also assist with user acceptance testing, defect triage, and backlog management. You'll maintain strong traceability of requirements to ensure consistent alignment from planning through to delivery. Your insights will contribute to continuous improvement by identifying pain points and suggesting practical enhancements that elevate both the user and team experience.

Attributes

• Strong analytical and problem-solving skills.
• Experience working in agile teams and delivering digital products.
• Excellent communication and stakeholder engagement abilities.
• A proactive mindset with a passion for improving user experiences.

Desirable Qualifications and Experience

Tertiary qualifications or accreditations in a related discipline would be advantageous.

How to apply

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) addressing the skills and attributes from the role statement and the capabilities from the position description.

Further Information

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at

For further information pertaining to the role, please contact Joseph Dang - Experience Design Manager via

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

This role is Fixed Term till 30/06/2026

Applications close 11:59pm on Tuesday, 16 September 2025