Conference & Events Planning Executive (Events

3 days ago

Melbourne, Australia PULLMAN Full time

**Company Description** Work Your Way to Albert Park**
Situated opposite Albert Park Lake, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate.

**Why work for Accor?**
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

**The benefits**:

- Work Your Way to one of Accor’s largest and well known Conference & Events hotels in Australia
- Mentoring and career development within a dedicated team
- Extensive accommodation and food & beverage benefits (globally)
- Discounted parking onsite and meals provided

Joining the commercial heart of our hotel and reporting to the Event Planning Manager, you will:

- Organisation of secured conference & events business, from point of event confirmation through to post event follow up
- Develop successful professional relationships with clients and maintain effective and timely communication
- Preparation of Event Planning documents as required - including Request for Information, Event Orders, Invoices & Floorplans
- Ensure progress deposits and final accounts are invoiced and payments received in a timely manner, complete billing and post charges for each event
- Coordinate between Conference & Events and operational departments to ensure preparations for conferences have been made
- Coordination and Hosting of site inspections, pre-conference meetings and post conference reviews with clients
- Proactively seek feedback from in house and past event clients to ensure client satisfaction and to generate repeat business

**Qualifications** About you**
- Passionate for people and a natural ability to connect with diverse groups
- Excellent customer service skills with the ability to easily build rapport with internal and external clients
- Adaptable and a quick thinker with problem solving skills who proactively looks to assist where possible
- Organised and with high attention to detail and the ability to coordinate multiple events simultaneously
- Knowledge of or previous experience in Hotel Event Planning is an advantage
- Alternatively, experience in a coordination role in a standalone function space or prior experience in a hotel environment
- DELPHI and OPERA system experience is desirable but not vital

**Additional Information**
Diversity, equity and inclusion are paramount to us and our ambition is to attract, recruit, develop and promote talent.

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