Customer & People Manager

5 days ago

Balwyn North, Australia Coles Supermarkets Full time

From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation.

Are you a passionate foodie who thrives on delivering an exceptional customer experience? Great news - we’re on the lookout for a dynamic leader. So, if you love good food as much as we do, and can't wait to inspire our customers’ weekly shop, this could be the role for you.

**About the role**:
Coles Local is a new concept in the Coles fleet - we’re for the love of food With several Coles Local’s across Melbourne, Sydney and Brisbane. We’ll bring something new to shopping and inspire our customers with beautiful produce matched with a sense of community. Coles Local stores have become an amazing destination for Aussie grown fresh produce and great quality Australian products - many of them local favourites

We take pride in our products and have a true passion for quality, presentation and exceptional customer experiences. Departments don’t exist at Coles Local - the whole floor is yours You’ll lead a team across all areas - from replenishment to fresh produce to service checkouts, which makes no two days ever the same. At Coles, we value passion & pace and customer obsession, this needs to be something you also value to support the team in delivering with pride everyday.

**About you and your skills**:

- Experience leading a team to use their passion & knowledge for Coles Local concepts to deliver great service by engaging, educating and inspiring customers
- An absolute commitment to lead your team to provide great customer experiences by working with enthusiasm, energy & pace
- To know your stuff, as you’ll be leading a team of passionate customer-focussed team members
- Great commercial acumen & leadership -rostering, performance management and day to day coaching of a large and diverse team
- To be active - you’ll be on your feet for long periods of time & may require some moderate to heavy lifting and reaching
- The availability to work flexible hours across our store trading days (including early mornings, evenings and weekends)
- A passion for being the Champion of customer & community engagement initiatives and driving culture and passion for ‘Foodie Inspiration’ & ‘Better for You’
- Coach, develop & inspire team members, building capability, driving accountability and creating a great place to work.

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.

Job ID: 119281

Employment Type: Full time

  • Administration Assistant

    1 week ago

    North Mackay, Queensland, Australia High Amp Maintenance Full time $45,000 - $60,000 per year

    About the role Join High Amp as an Administration Assistant in our North Mackay office. This is a full-time position working closely with senior staff. We're looking for someone who's motivated, organised, and ready to learn — whether you're experienced in administration or looking to build your career in this field. You'll have the support of a friendly,...

  • Customer Banking Specialist

    22 hours ago

    Balwyn North, Victoria, Australia Commonwealth Bank of Australia Full time $60,000 - $120,000 per year

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:Roster: fulltimeMonday: 8:30am - 4:51pmTuesday: 8:30am - 4:51pmWednesday: 8:30am - 4:51pmThursday: 8:30am - 4:51pmFriday: 8:30am - 4:51pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers...

  • Customer Service Banker

    1 week ago

    Balwyn North, Victoria, Australia Bank of New Zealand Full time $40,000 - $60,000 per year

    Worker Type:Fixed Term (Fixed Term)Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions though our promise "If you can imagine a better future, let's find a way."We support wellbeing, flexible working and have a generous leave offering. No two days are the same.Mō te Tūranga |...

  • Customer Service Banker

    19 hours ago

    Balwyn North, Victoria, Australia Bank of New Zealand Full time $60,000 - $90,000 per year

    Worker Type:Fixed Term (Fixed Term)Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions though our promise "If you can imagine a better future, let's find a way."We support wellbeing, flexible working and have a generous leave offering. No two days are the same.Mō te Tūranga |...

  • People and Culture Manager

    1 week ago

    Carlton North, Victoria , Australia Carlton Football Club Full time $80,000 - $120,000 per year

    About the Carlton Football Club The Carlton Football Club is one of Australia's oldest and most prominent sport institutions. Founded in 1864, the Club's headquarters and training facilities are located in Carlton at IKON Park, our traditional home ground. Our IKON Park redevelopment is now complete, and we are proud of our state-of-the-art facilities that...

  • Customer Service Specialist

    3 days ago

    Balwyn, Australia MATCH Executive Full time

    Monday to Friday ONLY - Friendly and sociable team - Residential property maintenance management Based in the Eastern suburbs, our client has a dedicated and professional property management team offering a total management service for their residential investors. With a primary objective of delivering superior customer service in the property maintenance...

  • Customer Service Officer

    1 week ago

    Balwyn North, Australia YMCA Victoria Full time

    Opportunities to grow and develop your career. - Free access to gyms, recreation, and aquatics centres across the state! - $27.95 per hour + Super | Casual At the Y our vision is simple - Amplify Your Voice. Shape Our Community. Challenge Our World As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across...

  • Customer Service Officer

    3 days ago

    Balwyn North, Australia YMCA Victoria Full time

    Opportunities to grow and develop your career. - Free access to gyms, recreation, and aquatics centres across the state! - $27.79 per hour + super | Casual At the Y our vision is simple - Amplify Your Voice. Shape Our Community. Challenge Our World As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across...

  • People and Culture Business Partner

    1 week ago

    North Sydney, Australia Lotus People Full time

    Values-driven, Multisite children's entertainment organisation - Varied and interesting P&C Business Partner role with growth opportunities - $110,000 - $120,000 plus super depending on experience - **Values-driven, Multisite children's entertainment **organization**: - **North Sydney HQ with flexible working and great culture**: - **Varied and interesting...

  • Restaurant manager

    1 week ago

    Balwyn North, Victoria, Australia Augellos Balwyn Full time $90,000 - $120,000 per year

    About the roleAs a Restaurant Manager at Augellos Balwyn, you will be responsible for overseeing the daily operations of our vibrant restaurant located in the heart of Balwyn, VIC 3103. This full-time position is crucial in ensuring the delivery of an exceptional dining experience for our customers.What you'll be doingManage and lead a team of service staff...