Customer Banking Specialist

17 hours ago

Balwyn North, Victoria, Australia Commonwealth Bank of Australia Full time $60,000 - $120,000 per year

Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:

Roster: fulltime

Monday: 8:30am - 4:51pm

Tuesday: 8:30am - 4:51pm

Wednesday: 8:30am - 4:51pm

Thursday: 8:30am - 4:51pm

Friday: 8:30am - 4:51pm

Do work that matters

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives, and be there for them when they need us.

See yourself in our team

As the Customer Banking Specialist in our Balwyn Branch you'll:

  • Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
  • Support customers with enquiries, maintenance on accounts and process applications for credit products
  • Complete Financial Health Checks to assess customers' financial needs and identify any changes
  • Educate and demonstrate of our in-branch technology and digital banking options to customers
  • Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture

We're interested in hearing from people who have

  • Experience in delivering exceptional customer service ideally in financial services, retail or hospitality
  • Excellent communication skills & the ability to articulate financial terms in a clear way
  • The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
  • Ability to work in retail environment that's busy and commercially driven
  • A genuine interest in building a career with CommBank

With us, you'll help customers make informed financial decisions to achieve their goals.

If this role matches your experience and career goals, apply today

Aboriginal &/or Torres Strait Islander people encouraged to apply

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on

Advertising End Date: 24/11/2025

  • Customer Service Banker

    1 week ago

    Balwyn North, Victoria, Australia Bank of New Zealand Full time $40,000 - $60,000 per year

    Worker Type:Fixed Term (Fixed Term)Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions though our promise "If you can imagine a better future, let's find a way."We support wellbeing, flexible working and have a generous leave offering. No two days are the same.Mō te Tūranga |...

  • Customer Service Banker

    14 hours ago

    Balwyn North, Victoria, Australia Bank of New Zealand Full time $60,000 - $90,000 per year

    Worker Type:Fixed Term (Fixed Term)Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions though our promise "If you can imagine a better future, let's find a way."We support wellbeing, flexible working and have a generous leave offering. No two days are the same.Mō te Tūranga |...

  • Banking Consultant, Box Hill VIC

    6 days ago

    Box Hill North, Victoria, Australia ANZ Banking group Full time $60,000 - $90,000 per year

    Company description: ANZ Banking Group LimitedJob description: About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Build a rewarding career in an innovative, fast paced and collaborative environmentBe part of a team vital to...

  • Banking Consultant, Box Hill VIC Banking Consultant, Box Hill VIC

    6 days ago

    Box Hill North, Victoria, Australia ANZ Banking Group Limited Full time $60,000 - $80,000 per year

    About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Build a rewarding career in an innovative, fast paced and collaborative environmentBe part of a team vital to transforming ANZ for the futureUse your passion and curiosity for...

  • Finance Officer

    1 week ago

    Balwyn North, Victoria, Australia Back To Sleep Full time $60,000 - $90,000 per year

    We are searching for an intelligent, friendly person with exceptional attention to detail. The successful applicant will be working alongside our existing Finance/Accounting team of 2, so that day to day operations are supported in an efficient and responsible manner.If you're the Finance Officer we are looking for, you'll be detailed, organised, warm,...

  • Customer Service Banker

    12 hours ago

    North Melbourne, Victoria, Australia Bank of New Zealand Full time $60,000 - $80,000 per year

    Worker Type:PermanentHere at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career...

  • Relief Customer Service Consultant

    18 hours ago

    Fitzroy North, Victoria, Australia Bank Australia Full time $60,000 - $80,000 per year

    Posted: 13/11/2025Closing Date: 11/12/2025Job Type: Permanent - Full TimeLocation: FitzroyJob Category: Banking and Financial ServicesThrough the merger of Bank Australia and Qudos Bank we're creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we're building on the strong foundations of...

  • Banking Consultant, Box Hill VIC

    6 days ago

    Box Hill North, Victoria, Australia ANZ Full time $60,000 - $90,000 per year

    Req ID: 103566Department: AR Branch NetworkDivision: Australia RetailLocation: Box HillAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Build a rewarding career in an innovative, fast paced and collaborative environmentBe part...

  • Payroll Specialist

    15 hours ago

    Box Hill North, Victoria, Australia Sorbent Paper Company Pty Ltd Full time $60,000 - $90,000 per year

    Who we areEmbark on an exciting opportunity with the Sorbent Paper Company, Australia's premier tissue suppliers since 1952, as we spearhead innovation and sustainability in the global paper industry. Through collaboration and resilience, we ensure the consistent delivery of Australia's favourite tissue products. With long-standing relationships with...

  • Technical Sales Specialist

    1 week ago

    North Altona, Victoria, Australia Corio Waste Management Pty Ltd Full time $60,000 - $80,000 per year

    Company DescriptionEstablished in 1996 in Geelong, Corio Waste Management Pty Ltd (CWM) is a family-owned business specializing in the collection, treatment, and disposal of diverse waste types, including hazardous materials. The company operates landfills, compost facilities, and waste transfer stations while serving over 1,500 customers from commercial,...