Intake and Assessment Officer

2 weeks ago

Eastwood, Australia CCA New South Wales Full time

CCA New South Wales is a proactive, community based organisation operating predominantly in the Northern Sydney District, providing a range of support and service programs to people living in our community.

**About the role**:
Your new role as the Aged and Disability Intake and Assessment Officer will be offered as a permanent **Full Time contract 37.5 hours per week**, based at our Head Office, 12 Lakeside Rd, Eastwood NSW 2122.

**Purpose of the position**:

- To effectively liaise and support the elderly and people with a disability and their carers through ADS services using My Aged Care and NDIS systems.
- Intake, onboard and assess clients.
- Maintain paperwork and client management system to ensure compliance.
- Assist Manager of Community Services in data collection, reporting, database management and compliance.
- Assist Manager of Community Services with administration and future planning
- Participate in client acquisition campaigns

**Key Responsibilities**
- To ensure the effective running of ADS services providing background support including ensuring compliance.
- Management of referrals from my aged care, other service providers and self-referrals.
- Engage with clients on care plans and encourage service uptake with a strengths-based approach.
- Conduct home visits to complete assessments
- Assist Manager of Community Services with administration
- Participate in client acquisition campaigns
- To collect data and maintain paperwork, database and case note accurately.
- To promote the program within the community and to other service providers and attend organisational meetings.
- To support clients to access My Aged Care
- Full Covid-19 vaccination
- Minimum - Bachelor’s degree or experience in the relevant field.
- Current Driver’s License and access to a reliable vehicle.
- Extensive knowledge of the community sector
- Demonstrable ability to work in a team and independently
- Excellent written and oral communication skills.
- Active listening and engagement skills with frail aged and people with a disability
- Ability to effectively interact with people at all levels and from diverse backgrounds.
- Strong time management skills, commitment to meeting deadlines and the ability to cope effectively with a sometimes pressured working environment
- Intermediate computer skills - Microsoft Office and client management systems

**Benefits**:

- Pride that your work will impact lives for the better
- Competitive remuneration package including an attractive salary, access to tax-effective salary packaging arrangements and kilometre allowance
- Supported learning and development program - a career and not just a job
- Supportive work environment.

Police Checks will be conducted on the successful applicant.

Aboriginal and Torres Strait Islander people are encouraged to apply.

**Job Types**: Permanent, Full-time

**Salary**: $32.00 - $35.00 per hour

**Benefits**:

- Employee discount
- Travel reimbursement

Schedule:

- 8 hour shift

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

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