Customer Experience Manager
1 week ago
Experience in leading complex initiatives that improve and enhance the customer experience across CCC communications channels. Experience in relationship management across both internal and external stakeholders focused on delivering positive outcomes against agreed programs of work. Enthusiastic communication style and interpersonal skills that supports an effective team spirited working environment. Knowledge of contemporary training techniques and knowledge management systems with relation to a modern contact centre environment.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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Manager, Customer Experience
1 day ago
Brisbane, Australia Queensland Government Full time**As our Manager, Customer Experience, you will: - Manage the development and implementation of customer experience (CX) strategies, systems, and research to better understand customer needs, behaviours, and pain points. - Guide the design, refinement, and optimisation of end-to-end customer journeys across all channels, with a focus on delivering seamless...
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Manager Customer Experience
2 weeks ago
Brisbane, Queensland, Australia Great Southern Bank Full time $120,000 - $150,000 per yearAs our highly valuedManager Customer Experiencebased inBrisbane's CBD,your role will be to be key part of a small but well-established CX design team, known for taking on the 'tricky stuff'—complex, ambiguous, cross-functional initiatives—we bring structure, insight and direction where it's needed most. We're part of the broader Digital Channels and CX...
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Customer Experience Manager
1 week ago
Brisbane, Australia Allianz Full timeCustomer Experience Manager - Consumer - Brisbane and Adelaide At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to...
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Brisbane, Australia My Plan Manager Full timeValues driven organisation dedicated to ensuring clients live their best lives. - Growth based role with a key focus on building meaningful relationships. - Implement and drive your own client acquisition strategy for QLD. My Plan Manager are a community and values driven organisation who offer individualized financial management to those who are...
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Airport Customer Experience Manager
1 week ago
Brisbane, Australia Qantas Airways Limited Full timeChallenge yourself in this dynamic leadership opportunity - Together we’ll come together to create new and unique customer experiences - Full-time shift work opportunity, based at Brisbane Airport Our customers come first. We’re constantly challenging ourselves to re-imagine our customer experience, and work to connect and build trust. Ultimately, our...
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Administration & Customer Experience Manager
2 weeks ago
Brisbane, Queensland, Australia Paramount Energy Co Pty Ltd Full time $60,000 - $80,000 per yearAbout Paramount EnergyParamount Energy is a Brisbane-based clean energy company delivering high-quality solar and battery systems to homes and businesses across South East Queensland. We're known for doing things right—focusing on clear communication, reliable service, and long-term customer satisfaction. We're growing quickly and building a team of smart,...
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Hiring property manager
24 hours ago
South Brisbane, Queensland, Australia The Onsite Manager Full time $70,000 - $80,000 per yearHiring property manager$70000-$80000Full Time Management employment, South Brisbane QLDWe are seeking a fun, hardworking, and genuine Property Manager to join our team. Youll have the independence to manage your own week, backed by supportive and inspiring leaders who want to see you succeed. About the RoleAs a Property Manager, you will be responsible for...
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Customer Experience Consultant
6 days ago
Brisbane, Australia Enterprise Rent-a-Car Full timeAs a Customer Experience Consultant, you will report directly to the Customer Experience Manager. The combined Customer Experience and Claims team provide crucial support to our customers, suppliers and other relevant parties at all points before, during and after a customer’s rental and claim process. We aim to be a one stop shop for our customers; from...
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Customer Experience Consultant
1 week ago
Brisbane, Australia Enterprise Rent-a-Car Full timeAs a Customer Experience Consultant, you will report directly to the Customer Experience Manager. The combined Customer Experience and Claims team provide crucial support to our customers, suppliers and other relevant parties at all points before, during and after a customer’s rental and claim process. We aim to be a one stop shop for our customers; from...
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Customer Experience Consultant
2 weeks ago
Brisbane, Australia TSA Group Full timeCompany Description TSA is an Australian-owned business in the Outsourcing Industry helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centres in Australia and the Philippines. We are looking for Customer Experience Consultants to join our team, assisting New...