Assistant Product Owner

6 days ago

Melbourne City Centre, Australia HAYS Full time

Exciting opportunity for anyone wanting to step into an Assistant Product Owner position.
**Your new company**
Are you looking for your next opportunity within a fantastic and supportive federal government organisation? If you are wanting to work within a purposeful yet well-established organisation, this is your opportunity. Based in The Service Design and Improvement Branch, this team aims to improve the participants experience by identifying process enhancements and designing and delivering solutions

**Your new role**
Whilst delivering on the transition from SAP CRM to the PACE (Salesforce based) CRM, you will be responsible for identifying opportunities to improve internal service delivery processes and systems to provide better experiences for participants, allowing staff to deliver outcomes in the most efficient and effective manner.

**What you'll need to succeed**
Responsibilities of the role include but are not limited to:
Delivering the (Salesforce based) initiative and increasing the automation and on-system activity in support of Participant Service Improvement Plan. Supporting the business in adopting solutions and increasing efficiency to complete tasks.
Leading the end to end delivery of projects through the design and build phases. Clearly defining requirements for the PACE (Salesforce based) CRM components of the desired Participant and Provider experiences. Providing Product Ownership to support business system and processes.

**What you'll get in return**
On offer you will have the opportunity to build on your skills, grow deeper in your career, and have a chance to work for a well-established and meaningful organisation.

**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2733759

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