Product Owner, Digital Sales

4 days ago

Melbourne City Centre, Australia NAB Full time

Product Owner, Digital Sales
- Job number: 797968
- Primary position location: VIC- Melbourne CBD
- Category: Product Management
- Category: Project Management
- Work type: Permanent Full time
- Closing at: Jan 26 2025 at 23:55 AEDT

**Favourite**

- **Bring your experience as a Product Owner in Personal Banking to this exciting role**:

- **Drive world class, simple and intuitive experiences for customers and colleagues**:

- **You’ll join a high-performing business, backing talented individuals**

As a **Product Owner in Personal Banking Digital Sales**, you will
- Be accountable for end-to-end delivery of the Digital Sales initiative backlog (eg Conversion Rate Optimisation, Personalisation, capability enablement) as a critical customer and commercial lever to drive sales outcomes
- Lead the engagement, shaping, sequencing, and approvals of initiatives with relevant product, legal, delivery partners and other key stakeholders to deliver timely and high value customer and commercial uplifts on NAB’s Digital Channels
- Grow and nurture strong partnerships and relationships with key stakeholders across Digital, Product Domains, Technology and the broader Digital Sales ecosystem to ensure experience and delivery alignment
- Contributing to improvements in our processes, capability, and ways of working, unlocking efficiencies and new opportunities

**What you will bring**:

- 3+ years digital/delivery experience driving complex change, ideally within the Digital Sales space
- Strong Digital Experience Analytics competency (eg Adobe/Google Analytics, Contentsquare/Hotjar)
- Experience working with Adobe Marketing Cloud (or equivalent), specifically Adobe Target, Adobe Audience Manager (highly desirable)
- Strong communication and stakeholder management
- Experience articulating business strategy to achieve intended outcomes
- Experience with Agile ways of working
- Track record of operating effectively and delivering consistent results in a large complex business
- Problem solving skills
- Influencing skills, ability to build cross team/ divisional stakeholder relationships

**Inclusion and Diversity**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.

**More focus on you**

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website.

**Join NAB**

**#LI-DNI

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