Executive Support

**About the team**

At Telstra, we’re all about helping our customers connect: faster, better and smarter. You will be the driver of all this to help your team and peers our purpose and coach through a better way of working so your team can thrive at its fullest.

Our Enterprise business is a growth engine for Telstra, focused on providing business customers of all sizes with industry-based services and solutions.

We meet a critical need in the market - combining connectivity infrastructure across the world with the leading technology solutions and expertise.

**About the role**

As an **Executive Assistant**, you will be reporting to the Hiring Manager,** Nicole McMahon - Group Owner Federal & Government and her extended team **for a **permanent role. (This role may support 2 executives).**

**This is how you bring your role to life**:

- Provide consistent, confidential and comprehensive executive support as required to your assigned Executives in the coordination of diary and schedule management, including attending relevant meetings and actioning of any related tasks and dictation
- Collaborate with members of the Executive’s broader teams and external stakeholders to provide support in aspects of event management, travel arrangements and accommodation for your assigned Executives and their teams, ensuring they are in line with Telstra’s policies and procedures
- Provide support to your assigned Executives in ensuring expense claims and leave requests occur in a timely manner and are handled as per Telstra’s policies and procedures
- Participate in continuous improvement initiatives such as streamlining processes, eliminating unnecessary steps and using the best technology available to enhance the efficiency and effectiveness of your delivery in the role
- Collaborate with members of the Executive’s team to seek input to solve problems that arise, redirecting urgent issues and complaints to the most appropriate individuals, ensuring the relevant stakeholders and Executives are kept abreast of details or outcomes
- Take ownership for maintaining accurate and up to date files and documents, ensuring they are organised for quick retrieval of essential information
- Leverage sound interpersonal skills and knowledge of office administration to collaborate and guide members of your Business Unit in the delivery of ad-hoc tasks in line with Agile and the Telstra Ways of Working
- Explore alternatives when problem-solving that gain the support and acceptance of all parties and maximise benefits to the organisation

**About you**

**Essential** **experience and attributes**:

- EA experience
- A problem solving-orientation and forward-looking thinker, who actively seeks opportunities, proposes solutions, and thrives on continuous improvement
- Strong organizational skills that reflect the ability to plan, perform and prioritize multiple tasks seamlessly with excellent attention to detail
- Exceptional written & verbal communication skills
- Professional & personable
- Ability to build trust & relationships
- Capable to work autonomously & efficiently
- Excellent interpersonal communication skills, with the ability to build and maintain positive stakeholder relationships at the Executive level
- Strong technically capability with advanced knowledge of Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint) and cloud-based services (OneDrive, Teams and SharePoint)
- Excellent time management and ability to work on numerous tasks with multiple stakeholders simultaneously
- Ability to work decisively under pressure with a sense of urgency

We fully support flexibility and choice at Telstra and what we offer is as unique as you. Will you choose to work from home, in a Telstra workspace, or on the go? A regional location or the CBD? We want you to work where, when, and how you are most engaged, safe, and productive - wherever in Australia that may be. #WFH #Remote #Flexibility

If this opportunity sounds like a perfect fit for you, we'd encourage you to apply

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.