Return to Work Coordinator

A career with Viva Energy is more than just a job. It’s an opportunity to be part of something bigger. To support the world's evolving energy needs by producing and supplying energy products that keep Australian's moving today as we help to build a sustainable future for tomorrow.

Will you be part of the energy solution?

**About the role**:
In this role you will have the opportunity to make a difference as you assist injured team members by providing case management support and technical advice to facilitate effective claim closure outcomes across the retail business, having a real impact on team member wellbeing. In this role you will;
- Provide expert Early Intervention & RTW advice to the team members within the portfolio
- Reducing the health, social and financial impact of work related injuries / illness on Team Members Stay at Work / Return to Work strategies
- Reducing the direct and indirect costs of workers compensation
- Assisting the business to meet our legislative and self-insurance licensing injury management / return to work obligations
- Manage the RTW of a portfolio of claims within legislative, self-insurance and business requirements
- Provide injured Team Members, Treaters and Line Managers with accurate, timely and appropriate information that is relevant to their roles / responsibilities
- Consult with Team Members, Treaters and Line Managers in developing and implementing appropriate Stay at Work / Return to Work strategies
- Provide specialist support to Coles Express Operations including conducting conferences with Treaters, worksite assessments, functional education and claims reviews
- Work collaboratively with claims officers to develop and implement strategies for case resolution
- Actively participate in case debriefs and monthly case reviews to continually extend skills across team in effective claim resolution
- Be accessibility on weekends and after hours to manage incidents, as required.

Please keep reading.
At Viva Energy we are dedicated to building a diverse and inclusive workplace, so if you’re excited about the opportunity but your past experience doesn’t align perfectly with the job description, we still encourage you to apply. Your skills and experience may just be the right match for this role or other opportunities

**About you**:
Empathetic and focused on delivering personal and professional health advise to our valued team members you will have;
- Empathy and care with well-developed interpersonal and team leadership skills
- Excellent negotiation and engagement skills
- Excellent written/oral communication skills
- Ability to deliver through others (including virtually)
- Ability to interface and influence at all levels of business and with external stakeholders
- A Health related degree (Physiotherapy, Nursing, Occupational Therapy or related health science field) is highly regarded
- Significant experience assisting injured / ill persons to Stay at Work / Return to Work.
- Experience within a workers compensation environment either within an Insurer, Self-Insurer, Employer or Rehabilitation Provider is essential
- And a valid Australian Driver’s Licence

**A range of benefits to help you to Grow, Belong and Thrive**
- Challenging roles and meaningful work to help you grow your career
- A leading approach to flexible working.
- Access to a range of best in class wellness initiatives.
- Celebrate you with an extra day of leave for your birthday.
- Generous and flexible parental leave - accrue full time super until your child turns five.
- A competitive package including performance incentives
- 25% fuel discount
- We pay your permanent and total disability and death cover insurance.

**About Us**:
At Viva Energy, our purpose is helping people reach their destination. We manufacture, import, blend and deliver energy products through our extensive supply chain network. We are the exclusive Shell licensee in Australia, and supply around a quarter of Australia’s fuel through our network of around 1345 service stations and through our commercial partnerships with some of Australia’s biggest companies.
It’s an exciting time to join Viva Energy, as we play our role in providing safe and reliable fuel supply today while preparing for the lower carbon energies of tomorrow. Our goal is to support the world's evolving energy needs and achieve net zero by 2050. Our future plans include a gas terminal and a solar energy farm, projects to support alternative energies such as renewables and hydrogen, and the development of strategic storage to improve fuel supply security.

**Our Culture**:
Being awarded the WGEA Employer of Choice for Gender Equality for the past four years, only highlights that we are driven by our people and continuing our focus on making Viva Energy reflect the ever changing face of Australia. We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our tr