Guest Experience Officer

1 week ago


Pakenham, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**VIC, Belgravia Kids Gym and Swim - Pakenham 3810**
- Qualification assistance*
- CPR and First aid training for lifetime of employment*
- 50% discount for immediate family (children)

This is a great opportunity for passionate and friendly coach who enjoys working with children and building skills in gymnastics and life

**The Role**

Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officers is to deliver first class services to our customers ensuring it’s in line our Mission, Vision and Values.

Key areas of responsibility include:

- Provide excellent customer service to all customers, both in person and over the telephone
- Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
- Promote the centres services and programs to customers and accept customer bookings and enrolments
- Develop and maintain good working relations with customers
- Promote and exercise good public relations at all times
- Opening/closing of the centre in accordance with security and safety procedures.

Skills & Attributes:

- Positive, friendly, helpful and energetic work style
- Strong admin skills
- Computer literacy, familiarity with software packages and point of sale systems
- Experience in the leisure industry is desirable
- Current First Aid Certificate (Workplace Level 2)
- Current CPR Certificate
- Police Check
- Working with Children Check

**The Company**

BK facilities and programs will be tailored to the needs of the communities in which they are located and will include gymnastics facilities for ‘Learn to Move’ programs and swim centres for ‘Learn to Swim’ programs. They will focus particularly on programs for children aged between 1 and 12 years old, but can be expanded to encompass a wide range of other activities, depending on the specific community needs.

The Gymnastics programs will provide the foundation of this physical literacy and, with a customised facility model and authentic gymnastics programs including Kinder Gym, Gym Fun, Gym Skills and FreeG Kids, and Australian Levels Programs for Men’s and Women’s Artistic Gymnastics.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.



  • Pakenham, Australia Wall Street Full time

    Expand your career and grow with us! - Amazing team culture where you are recognised and rewarded for your hard work - Join us in a new and pivotal role **About the Company**: **T.C BOXES** is a leading provider of high-quality trays, canopies, toolboxes, and accessories for a diverse range of industries, including tradespeople, 4x4 enthusiasts, and touring...


  • Pakenham, Australia Talent Right Full time

    We are looking for an enthusiastic and self-motivated full-time Administration Officer to join our office-based team in Pakenham. If you have a strong background in administration and are looking for an exciting new challenge, please read on. **About The Role**: - Monitoring of Website chat - Invoicing & Debtor Follow Up - Enter supplier bills into...

  • Office Administrator

    2 weeks ago


    Pakenham, Australia Fernlea Full time

    **1. TITLE: Office Administrator** **2. AWARD**:SCHADS Award 2010 - Level 3*** **3. HOURS**:26 hours per week*** **4. LOCATION**:Admin Office, 1 Main Street, Pakenham VIC 3810 **5. REPORTS TO**:Chief Executive Officer*** **6. SUPERVISES**:None **7. POSITION OVERVIEW & OBJECTIVES**: The Office Administrator is responsible for the efficient and smooth...


  • Pakenham, Australia RJ Sanderson Full time

    R J Sanderson & Associates has been a well-established Accounting and Financial firm for more than 30 years. Our reputation is built on an innovative thinking delivered by industry-leading professionals with decades of experience, specialism, and achievement. We have become one of the largest accounting firms in Victoria with multiple offices around the...


  • Pakenham, Australia Full Bore Excavations Full time

    **Administration Assistant** - Based in Pakenham** Full Bore Excavations is a gas service and main laying company based in Pakenham, Victoria with an exciting new opportunity to join our administration team. Full Bore Excavations have extensive experience in Civil Construction specialising in Natural Gas connections mains and service laying. **Job...


  • Pakenham, Australia Wall Street Full time

    Opportunity to grow and develop your career - Would suit entry level or someone with customer service experience - Be part of a fun and supportive team **T.C Boxes are expanding and looking for some outgoing and enthusiastic individuals to join their Customer Service team. If you know how to talk to people, can problem-solve and know your way around a...


  • Pakenham, Australia The Bridge Full time

    **Reception & Administration Officer - Permanent Full Time** **Do you have great attention to detail?** **Are you looking for a rewarding career in a growing industry?** **Do you share our values of Integrity, Connectedness, Individuality and Courage?** *** **About Us** *** The Bridge Incorporated is a progressive and innovative values-based...


  • Pakenham, Australia Downer Group Full time

    We currently have an exciting opportunity for a **Fleet Operations Support Officer** to join our Rail and Transit Systems team in **Pakenham - VIC** This is an opportunity for you to work on iconic rolling stock projects with a high performing team. We pride ourselves as a workplace that takes responsibility and accountability for the care and protection of...


  • Pakenham, Australia Zinfra Full time

    Permanent Full-Time role - Friendly and supportive team environment - Career development and growth opportunities **About Us** Zinfra is a leading infrastructure services provider committed to delivering exceptional solutions in the energy, utilities, and infrastructure sectors. We pride ourselves on our innovative approach, technical expertise, and...


  • Pakenham, Australia Ausreo Full time

    **Introduction**: Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for: Our agility to provide superior service and...