Fleet Operations Support Officer

13 hours ago

Pakenham, Australia Downer Group Full time

We currently have an exciting opportunity for a **Fleet Operations Support Officer** to join our Rail and Transit Systems team in **Pakenham
- VIC**

This is an opportunity for you to work on iconic rolling stock projects with a high performing team. We pride ourselves as a workplace that takes responsibility and accountability for the care and protection of peers, the business, the communities in which we operate, and the environment.

**Fleet Operations Support Officer** (FOSO) provides technical liaison and support to Metro Trains Melbourne (MTM), High-Capacity Metro Trains (HCMT) drivers or other MTM technical staff, on around the clock basis. This position will liaise with TLS technical/engineering staff to provide first line fault identification, mitigation and reporting on the HCMT. This includes the provision of information into the Downer business about fleet issues, develop countermeasures and action recovery plans to optimise the Availability and Reliability of the HCMT fleet.

**Ideally, you will have the following experience**:

- Demonstrated ability to read circuit and mechanical drawings
- Experience in conflict resolution.
- Rollingstock Subsystems Operation desirable.
- Excellent analytical and problem-solving skills with the ability to provide rapid and effective engineering support to management and trade staff.
- Knowledge of quality assurance procedures.
- Solid knowledge of formal engineering change processes and reliability improvement processes.
- Display fairness, exhibit trust and foster real teamwork and sharing
- Highly organised, strives for continual improvement
- High level communication (written and verbal) and interpersonal skills
- Proven ability to work under strict deadlines and challenging environments

**What we offer**:

- The opportunity to work within an energetic, highly skilled team
- A workplace that focuses on Zero Harm, making safety a core part of everything we do
- Permanent full-time position with excellent career progression opportunities
- Competitive remuneration package

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