Operations Support Administrator
7 days ago
**Posted Date**:3 Nov 2025- **Location**:Guildford, WA, AU-
- As an Operations Support Administrator, you will report to the Operations Support Admin Supervisor and play a key role in supporting our Regional WesTrac branches and contracts. This position is focused on providing high-quality administrative and internal customer support with a focus on coordination of our regional WesTrac residential properties. You will be instrumental in ensuring smooth day-to-day operations and maintaining strong relationships with occupants, agents, contractors, and internal teams.-
- **Roster**: Mon - Fri 8.5 hours per day (including unpaid meal breaks)- ** Location**: South Guildford, WA-
- **What you’ll do**:
- Provide prompt and professional customer service to team member occupants, contractors, and internal stakeholders
- Manage property-related tasks such as utility payments, maintenance coordination, inspections, and lease documentation
- Respond to inquiries, resolve issues, and manage complaints with a solutions-focused approach
- Perform a range of general administrative duties including data entry, document management, and reporting
- Liaise with internal departments and external service providers to ensure timely service delivery
- Maintain accurate records and databases related to property and operational activities
- Support scheduling, calendar management, and operational logistics across multiple sites
- Identify and escalate operational challenges while contributing to process improvements
- Collaborate with team members to meet departmental goals and share best practices- ** Skills and Experience**:
- Experience in an administration or similar role. Previous administration of real estate or property management is an advantage.
- Advanced time management, planning and organisational skills with the ability to manage multiple priorities to meet objectives
- Professional level of computer literacy and data entry skills
- Excellent attention to detail with proven administrative skills
- Effective communication skills including active listening, asking appropriate questions, clarifying the issues, and expressing oneself clearly
- Excellent customer service skills with the ability to build and maintain successful working relationships
- Adaptability including the ability to perform efficiently in a diverse environment
- SAP experience will be highly advantageous- ** Our Benefits inclusive of but not limited to**:
- **Financial Benefits** - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
- **Health & Wellness** - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- **Culture & Career** - Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
- **Employee Referral Program**- Opportunity to receive a referral bonus up to $5000 for applicable roles.
- **Additional Perks** - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity- ** Our Company & Commitment**- With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.** Reference Number : 4837
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