Administrative Assistant

2 weeks ago

Canberra, Australia Lekota Disability Services Full time

**PART TIME NDIS CLIENT ENGAGEMENT AND ADMIN ASSISTANT**

If you have a passion for keeping things organised and making a real difference, you love office administration, systems, processes, making connections and all things social media? We would love to hear from you

**ABOUT THE ROLE**

This is a part time role with the potential of becoming full time. We will also offer flexibility on how the part time hours are distributed. You’ll work closely with management in keeping our admin, compliance and marketing on point.

**YOUR DUTIES WILL INCLUDE**

**Client Engagement**:

- Providing warm and responsive customer service for new and existing clients, guiding them through the onboarding process.
- Ensure all necessary documentation is completed accurately and in compliance with NDIS requirements and company policies.
- Provide ongoing support during the initial stages of client engagement.
- Keeping our Care Management System, tidy, and fully compliant.

**Stakeholder Management**:

- Maintain strong relationships with key stakeholders, including clients, guardians, and support coordinators and healthcare teams.

**Marketing Support**:

- Assist in the development and execution of marketing strategies to attract new clients.

**Audit Compliance**:

- Manage and keep business records up-to-date and supporting compliance reporting & NDIS audits.

**WHO WE ARE LOOKING FOR**

Þ You have excellent understanding of the NDIS

Þ Good writing skills

Þ Quick to take initiative

Þ Do not shy away from learning how to use new systems

Þ You are a people’s person.

If this is you, please send your CV and a short cover letter to show how you fit the description above.

**Job Type**: Part-time

Pay: From $36.93 per hour

Expected hours: 20 - 25 per week

**Benefits**:

- Professional development assistance

Schedule:

- Monday to Friday

Supplementary Pay:

- Overtime pay
- Penalty rates

Work Location: In person

Application Deadline: 01/06/2025

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