Stakeholder Engagement Manager

4 days ago


Sydney, Australia NSW Department of Customer Service Full time

**Manager, Stakeholder Engagement**
- Clerk Grade: 11/12, base salary starting at $139,787 - $161,663 plus superannuation
- Employment Type: Ongoing, Full-time opportunity
- Location: Sydney, Gosford, Bathurst, Tweed Heads - hybrid working options and flexible working arrangements available

**About the role**:
We are looking for a passionate, enthusiastic and strategic-minded Stakeholder Engagement Manager to join NSW Telco Authority (NSWTA) within the Department of Customer Service. This position will play a key role in leading strategic engagement with the Commonwealth and telecommunications industry.

The role is accountable for establishing and maintaining strong relationships with Commonwealth ministerial offices and departments. You will bring proven experience of influencing senior stakeholders, build and leverage effective relationships with internal business partners and be able to communicate technical information in clear and simple language.

**In this role, you will**:

- Provide expert strategic advice, recommendations and solutions which demonstrate an advanced understanding of the Australian telecommunications regulatory environment.
- Build and maintain positive, influential relationships with external stakeholders including ministerial offices, government agencies and industry to enable the delivery of NSWTA priorities such as Public Safety Mobile Broadband.
- Develop and execute stakeholder engagement strategies to support NSWTA’s strategic vision and achieve organisational objectives.
- Be a leader that builds on our team culture and delivers results for NSWTA.

**To be successful in this role, you will demonstrate**:

- Experience engaging and influencing Commonwealth agencies (or equivalent), industry bodies and/or stakeholders across an industry to further the interests and strategic priorities of an organisation.
- Experience in community engagement, ministerial office or similar corporate engagement role with demonstrated skill working with high level federal or state government stakeholders.
- Excellent communication skills with both internal and external stakeholders.
- Strong people management skills.
- Tertiary qualification and/or experience in relevant field.

**What we need from you**:
**About NSW Telco Authority**

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services. We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

Salary Grade 11/12, with the base salary for this role starting at $139787 base plus superannuation

**Closing Date: Friday, 27th September 2024 at 9:59am**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**:
Information on some of the different types of disabilities

Information on adjustments available for the recruitment process



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