Advisor Stakeholder Engagement

Advisor Stakeholder Engagement – Rental
Branch

Grade: Clerk Grade 7/8
Salary range: $113,574 - $125,720 + superannuation and leave
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Duration: Ongoing, fulltime
Location: McKell Building Sydney - Office attendance required 2 –3 days
per week.

About the team

Are you passionate about working as part of a
team to contribute to a fair, quality and affordable rental market in NSW?  If so, we have an exciting opportunity for
you

NSW Fair Trading is seeking an experienced
project and stakeholder partnerships officer in to join the dynamic team in the
NSW Rental Branch. This role provides a unique opportunity to contribute to
coordination of key stakeholder consultation activities, as well as community
engagement and education.  The Rental
Advisory and Delivery Unit works across Fair Trading, the Department of
Customer Service, government agencies and external stakeholders to support the
NSW Rental Commissioner and Fair Trading's regulatory priorities for a fair and
safe rental market. 

Working closely with the Senior Partnership
Coordinator you will support and coordinate stakeholder engagement, working
groups, programs, events, projects and initiatives in line with the strategic
communication and stakeholder plan, with a focus on legislative reforms and new
rental laws in NSW.

Your responsibilities will include

• Coordinate the development, implementation and evaluation of strategic and operational stakeholder engagement plans, programs, projects and initiatives for the Rental Branch in a fast-paced environment.
  
• Coordinate specific stakeholder outreach and education initiatives, dialogue and other forums of engagement to understand key concerns and issues and inform, review and enhancement of the NSW rental market and associated legislation.
  
• Research, write, and produce high-quality text and visual content for presentations and Ministerial briefings.
  
• Collaborate with key internal customers, stakeholders, and the communications team to ensure content aligns with the organisational engagement strategy.
  
• Contribute to the project working groups and cross-government initiatives, and the development and evaluation of integrated engagement strategies to support key initiatives.
  
• Develop and maintain strong relationships with internal and external stakeholders to enhance content understanding and engagement.
  
• Monitor, document, evaluate, and report on the outcomes of engagement and project implementation, project plans and projects, providing recommendations for continuous improvement.
  

About you

• Demonstrated experience in planning and coordinating large and small stakeholder forums, working groups and events.
  
• Demonstrated experience in preparing, editing and producing content across multiple platforms and channels including for social media.
  
• Excellent self-management and attention to detail.
  
• Sound knowledge and understanding of contemporary communication policies and practices
  
• Ability to collaborate effectively with a variety of stakeholders.
  
• Experience in developing and implementing strategic communication plans.
  
• Strong project management skills, ensuring tasks are completed on time and within scope.
  
• Adaptability to keep up with emerging communication trends and technologies
  

What
we need from you

Please submit your resume of no more than 5
pages, including a cover letter of no more than 2 pages, sharing your
motivation for applying for the position and demonstrating your capability and
relevant skills.   

Salary Grade 7/8, with the base salary for this role starting
at $113,574 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please
contact Gabriella Schulzer via

Visit the
Capability Application Tool to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.

Closing Date: project
management Monday 22nd September 2025 [9.59am]  

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW.  We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive
workplace   

The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact or

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