Service Receptionist

2 days ago

Cheltenham, Australia Commercial Motor Vehicles Pty Ltd. Full time

About the company
CMI Toyota has been established since 1963 and is one of the most highly regarded Toyota dealers in the country. As South Australia's number one Toyota dealer we pride ourselves on our commitment to customer service while providing an excellent working environment with an enviable culture. CMI Toyota is a subsidiary the CMV Group of companies, a proudly South Australian owned and operated family business with over 2,000 employees, representing some of the best automotive brands in the world.
About the role
The Service Receptionist is the first point of phone contact for our service guests ensuring timely and accurate service bookings. The role requires you to have a friendly, enthusiastic and professional approach. The role is ideal for someone who is detail oriented, self-motivated and prefers a back-office role.
Key Responsibilities
- Answer telephone, screen and direct calls in a professional manner
- Process service bookings in the Tune system
- Process special purchase orders in conjunction with the parts department
- Other regular administrative activities, data entry, and use of computer systems

Skills and Experience
- Friendly demeanour and can-do attitude
- Excellent communication and interpersonal skills
- Well presented, reliable and punctual
- Able to manage a high volume of incoming calls
- Strong attention to detail and time management skills
- Experience using Microsoft Office, software and telephone systems
- Drivers Licence

**Benefits**:

- SA’s Number 1 Toyota Dealership
- Above award wages
- Opportunities for professional development
- Wellbeing and employee engagement initiatives
- Annual company dinners, picnics and Christmas hampers

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