Quality Assurance Officer

Who we are

On any given day, 2.5 billion people globally use Unilever products to feel good, look good and get more out of life. Our products range from 400+ brands which include Dove, Lynx, Omo, Surf alongside innovative, and purpose-led brands like Ben & Jerry’s, Streets, Continental and many more, giving us a unique place in the lives of people all over the world.

A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity. We have a proud heritage in Australia since 1919 and a thriving, sustainable business today, so there's never been a better time to join us.

At Unilever ANZ, we have also embarked on something special: we are proud to be undertaking a 4 Day work week trial. This trial will see our staff retain 100 percent of their salaries, while working 80 percent of the time and delivering 100 percent of business outcomes. The Quality Assurance Officer role is designed to be fully functional in the 4-Day work week trial.

Job Summary

We are looking for a motivated Quality Assurance Officer who will be providing quality incident support and response to assigned lines/areas in a clear and timely manner, ensuring any potential breaches to standards or non-conformant trends are effectively managed or escalated. You will work along internal teams and manage cross functional stakeholders on incident management and maintain Quality Management Systems, ensuring that the site is in full compliance with the Unilever Code of Practice for Enzyme handling and monitoring. You will also participate in investigations and root cause analyses for deviations as required and assist in projects currently running at North Rocks.

Role Responsibilities

The role will be responsible for the following day to day activities:
- Conduct enzyme analysis and environmental monitoring activities including reporting and trending of data- Conduct laboratory testing of finish goods, semi finish goods, starting materials- Maintenance of testing lab consumables and retention samples- Conduct and organize the calibration and validation of lab equipment- Monitor critical and quality control points within the production lines- Conduct Good Manufacturing Practice (GMP) inspections and Internal Audits- Assist/participate in external quality & safety audits- Assisting in investigation of quality incidents and consumer complaints- Maintain product specifications and standard samples- Review and update documents and support factory validations- Supporting in Release and Hold Finish goods as required

Does this sound like You- Relevant or Tertiary qualification in Chemistry/Microbiology/other related Science- Quality Assurance/Quality Control experience in Chemistry Analytical environment-
- Prior experience in SAP/GMP/HACCP is highly regarded- Highly motivated with high problem-solving skills and work independently- Ability to work under pressure in a fast paced and ever-changing environment- Strong time management, communication and problem-solving skills are required

What awaits you at Unilever

The core of Unilever’s culture is captured as Human, Purposeful, Accountable. You will be joining a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do and celebrates your success. This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally. You will also benefit from amazing discounts on external company products, attractive employee referral reward program amongst other benefits.

This is a great opportunity to work within an iconic and global organisation. We have gained our reputation as one of the world's most admired employers by providing an environment where individuals can achieve their goals, both professionally and personally.


Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.

This means we encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, Māori and Pacific Peoples, and people with disabilities. Interested in learning more, check out our Reconciliation Action Plan and Workplace Adjustment Policy on the Unilever webpage.