Quality Assurance Officer

1 week ago

Sydney, New South Wales, Australia The Dinner Ladies Full time $60,000 - $80,000 per year

Location: Matraville, Sydney

Employment Type: Full-time

Shift: 2:00 PM – 10:00 PM

About Us

The Dinner Ladies is a leading provider of premium frozen ready-made meals, passionate about delivering delicious, safe, and high-quality food to families across Australia. With a strong commitment to food safety and continuous improvement, we are seeking a dedicated Quality Assurance Officer to join our team on the PM shift.

The Role

As a Quality Assurance Officer, you will play a key role in upholding our HACCP and food safety standards. Working closely with the QA Manager and production teams, you will be responsible for monitoring compliance, ensuring safe food handling, and supporting continuous improvement initiatives to maintain the highest quality standards.

Key Responsibilities
  • Monitor and record food safety Critical Control Points (CCPs) including temperatures and production sheets.
  • Ensure compliance with HACCP, GMP, and The Dinner Ladies' Food Safety Standards.
  • Conduct internal audits and support corrective actions.
  • Oversee cleaning, sanitation, storage, and pest management programs.
  • Check and verify supplier deliveries for quality and correct temperatures.
  • Provide training and guidance to kitchen staff on quality and food safety practices.
  • Assist in investigations of customer complaints and support resolution.
  • Report on operator performance against SOPs and contribute to continuous improvement.
  • Assist in developing policies, procedures, and compliance documentation.
About You

We're looking for someone who brings:

  • Strong attention to detail and commitment to food safety.
  • Excellent communication skills and ability to train others.
  • Ability to work independently and under pressure.
  • A positive, professional, and proactive approach.
  • Previous experience in food manufacturing, QA, HACCP, or compliance is highly regarded (training provided for the right candidate).
Why Join Us?
  • Be part of a passionate and supportive team.
  • Work in a growing Australian food business with strong values.
  • Opportunities for professional development and growth.
  • Staff discounts on our delicious meals
How to Apply

If you're enthusiastic about food safety and want to make an impact in a dynamic environment, we'd love to hear from you.

Apply now by attaching your resume and cover letter

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