Customer Service

**Job no**: 494924
**Work type**: Full Time
**Location**: Adelaide Airport
**Categories**: Customer Service, Operations
- **Full-time customer service role in a buzzing airport office hub**:

- **Be part of a Great Place to Work and love where you work**:

- **Grow your leadership skills in a fun, supportive team environment**

**WHY BUNZL?**

As part of the Bunzl Group, **Atlas McNeil Healthcare** is a leading distributor of an extensive range of surgical and medical supplies, tailored to those in the Aged Care and Home Care community. High quality products, combined with Care, Compassion and Understanding as the core values, our team at Atlas McNeil strive to support the people, community and environment we live in.

**YOUR ROLE**

Based at our Head Office in the bustling Adelaide Airport Business District, this is your opportunity to become a key part of a passionate and high-performing internal call centre team at _Atlas McNeil Healthcare_. Every day, you'll play an essential role in ensuring our customers receive outstanding support with accuracy, efficiency, and a personal touch.

**What You’ll Be Doing**:

- Be the friendly voice of Atlas McNeil Healthcare, delivering exceptional customer service in a fast-paced, team-focused environment
- Confidently handle incoming phone calls with professionalism and empathy
- Provide clear, helpful information about our products and services to a wide range of customers
- Process orders and payments accurately and efficiently
- Support your teammates across the wider Customer Service team when needed

**ABOUT YOU**

You thrive in a collaborative environment, bring energy and positivity to your work, and love finding solutions that leave customers smiling. You’ve got a sharp eye for detail, a proactive mindset, and you don’t shy away from a challenge. You're ready to hit the ground running and become an integral part of a team that values both professionalism and fun.

**What You’ll Bring**:

- Previous experience in a customer service environment (preferred)
- Exposure to aged care, continence education, wound care, or pharmacy is highly regarded
- A solid understanding of NDIS fundamentals is a bonus
- Strong computer skills, particularly within Microsoft Office
- Excellent written and verbal communication skills
- A genuine passion for delivering outstanding customer experiences

**BENEFITS**

Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products.

**WE BELIEVE**

With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in APAC that investment is creating a sustainable environment for us and those who follow.

**WE WELCOME ALL**

At Bunzl we believe that through diversity we build strength and support the principle of equality and diversity in employment. We oppose all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents, and skills available throughout the community are considered when employment opportunities arise. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.

**APPLY**

At Bunzl, we believe that when you join our team, your potential is endless. Because at BunzlWe believe in you If you like the sound of this, then we definitely want you on our team.
- We are a Circle Back Platinum Employer - we commit to respond to every applicant._

No Agencies please

**Advertised**: 10 Jul 2025 Cen. Australia Standard Time
**Applications close**: 15 Aug 2025 Cen. Australia Standard Time