Customer Service Advisor

5 hours ago

Footscray, Australia Western General Bodyworks Group Full time

**Key responsibilities include, but not limited to**:

- Present a welcoming and helpful face to our business, both FOH and on the phone
- Maintaining the visual presentation of the reception and customer area
- Ensure customer satisfaction is achieved on a daily basis by providing excellent service
- Respond to inquiries regarding service results, arrange and confirm appointments, oversee vehicle drop-off and retrieval
- Contact customers to update them on service adjustments or vehicle collection times
- Document all vehicle issues and requests
- Ordering Parts as Required
- Manage both incoming and outgoing mail
- Other administrative duties when required

**To be successful in this position, you will**:
Previous experience in a Customer Service role within the vehicle industry is desirable, and ideally you will also have the proven abilities in the following:

- A highly professional manner and work ethic
- Exceptional customer service and telephone manner
- Excellent time management, problem solving, verbal, and communication organisational skills
- Self motivated and the ability to work autonomously and within a team environment
- Strong computer skills
- Willingness to learn and grow

**Benefits**:

- Competitive pay rates
- Excellent working conditions
- Supportive & energetic team environment and On-site parking.

Pay: From $60,000.00 per year

**Benefits**:

- Salary packaging

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

  • Service Advisor, Footscray

    6 days ago

    West Footscray, Victoria, Australia Tesla Full time $60,000 - $80,000 per year

    What To ExpectTesla Motors is looking for a customer service professional to join our team as a Service Advisor working on one of the most progressive vehicle brands in the world. This position requires a high-level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong...

  • Advisor, Events

    1 week ago

    Footscray, Australia Greater Western Water Full time

    Permanent full time, $98,000 + 10.5% super - Flexibility to WFH & the Footscray Office - Flexible work options & gifted reward programs **About Greater Western Water** We’re waterand more. GWW is a Victorian government owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from...

  • People and Culture Advisor

    2 days ago

    Footscray, Australia Asylum Seeker Resource Centre (ASRC) Full time

    People and Culture Advisor - Human Resources - Generalist HR - Footscray, VIC - Part time 26/8/2024 - Permanent part-time role (0.8FTE) - Salary packaging (up to $15,900 per year tax free) - Free onsite car, bicycle parking and close to public transport About the Asylum Seeker Resource Centre Founded in 2001, the Asylum Seeker Resource Centre (ASRC) is...

  • Learning Advisor

    6 days ago

    Footscray, Australia Department of Education Full time

    **About the Department** The department provides a wide range of learning and development support and services. The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance...

  • Customer Service

    4 days ago

    Footscray, Victoria, Australia Randstad Australia Full time $40,000 - $60,000 per year

    Customer Service & Sales OfficerTemp to Perm OpportunityMonday to Friday8am to 4pm or 9am to 5pm - Onsite OnlyStarting ASAPMy client is an Australian owned and operated family business that delivers quality produce to restaurants, cafés, bakeries, and canteens across Australia. This company is a market-leading food service provider for the Australian...

  • Customer Service Manager

    6 days ago

    Footscray, Australia VeiraMal Consulting Full time

    About the job: VeiraMal Consulting is currently looking for an enthusiastic individual, who has strong communication skills and working well in a team to join our client, WESTERN GENERAL BODYWORKS in Footscray as a Customer Service Manager. The responsibility will include: - Lead and supervise a team of customer service representatives, providing guidance,...

  • Customer Service Officer

    6 days ago

    Footscray, Victoria, Australia Maribyrnong City Council Full time $45,000 - $90,000 per year

    Permanent Full-TimeBand 4 ($74,709 - $79, % super + monthly ADOFootscray, Melbourne.About UsMaribyrnong City Council is undergoing significant change arising from population growth and redevelopment. A transitioning economy is leading to an influx of new residents, businesses, and employment opportunities that is seeing Maribyrnong fast becoming a sought...

  • Customer Service Administrator

    6 days ago

    Footscray, Australia Egans Asset Management pty ltd Full time

    **Job description** We are looking for an energetic and dynamic Customer Service Administration person to join our team. The role is based at our Footscray office and reports to the Sales Manager. Working in the Showroom and Customer service team, the role involves receiving and responding to new and existing customer inquiries, booking job orders, and...

  • Customer Service Representative

    6 days ago

    Footscray, Australia Pacific National Full time

    **Customer Service Representative!** - **Join a secure industry providing essential services Australia wide**: - **Based at our Melbourne Freight Terminal in Footscray!**: - **12 month - Max term contract** **About us** Pacific National (PN) is Australia’s largest private provider of diversified rail freight services, transporting a range of goods,...

  • Consultant, Customer Service

    2 days ago

    Footscray, Australia Greater Western Water Full time

    $58,658 plus 11% super; Flexible work options, WFH & Footscray or Sunbury Office - Multiple opportunities for Full-Time or Part-Time, 6-month contracts - Contact hours Monday to Friday 8:30am - 4:36pm or 8:54am - 5pm **About Greater Western Water** We’re waterand more. GWW is a Victorian government owned water corporation that provides an essential...