Anime Retail Store Manager

8 hours ago

Haymarket, Australia Sugo Australia Pty Ltd Full time

**About Us**:
Sugo Toys is expanding We’re looking for an experienced **Retail Store Manager** to lead and oversee the daily operations of our new city location. Join a growing brand at the forefront of the Australian collectible toy market and help us deliver an exceptional customer experience.

**Key Responsibilities**:

- **Daily Operations**: Ensure the smooth and efficient running of all store activities.
- **Customer Experience**: Deliver exceptional customer care and maintain professional service standards.
- **Merchandising**: Develop and implement merchandising strategies, ensuring compliance with visual merchandising standards (VMD).
- **Team Leadership**: Coach, mentor, and train staff on product knowledge and customer service standards. Conduct performance appraisals and implement improvement plans as needed.
- **Customer Relations**: Address and resolve customer complaints or inquiries, documenting and reporting issues to HQ.
- **Staff Management**: Recruit, onboard, and train employees. Manage the weekly roster and oversee fortnightly payroll timesheets.
- **Inventory Management**: Oversee stock levels, forecast sales trends, and plan promotions, ensuring the right stock quantities are available.
- **Reporting**: Prepare and submit weekly and monthly reports and analyses to senior management.
- **Sales Floor Engagement**: Regularly tour the sales floor, engaging with customers to identify and address immediate issues.
- **Experience**: Proven retail management experience with strong leadership and team management skills.
- **Sales Focused**: Ability to drive sales, meet performance targets, and motivate the team.
- **Problem Solver**: Effective at managing and resolving customer complaints or operational challenges.
- **Communication**: Excellent interpersonal skills with a focus on delivering a professional client experience.
- **Presentation**: Outstanding personal image and adherence to Sugo Toys’ presentation standards.
- **Knowledgeable**: Familiarity with anime, superhero IPs, and the collectibles market is a must.
- **Languages**: Bonus points for proficiency in Chinese or Japanese.

**Why Join Sugo Toys?**
- Be part of a growing, influential brand in the collectible market.
- Work in a dynamic, passionate environment surrounded by the latest in anime and superhero culture.
- Enjoy employee discounts on our range of collectible products.

**Preferred Qualifications**:

- Leadership: 1 year (preferred)
- Retail Management: 1 year (preferred)
- Interview will take place at our Padstow HQ.

Pay: $60,000.00 - $65,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplementary Pay:

- Bonus

Application Question(s):

- How familiar are you with the latest and trending Japanese anime, Marvel, DC, and game IPs?

**Experience**:

- Retail management: 1 year (preferred)

**Language**:

- Chinese (required)
- Japanese (preferred)

Work Location: In person

  • Anime Retail Store Manager

    4 days ago

    Haymarket, New South Wales, Australia Sugo Australia Pty Ltd Full time $60,000 - $65,000 per year

    Sugo Toys is a leading Australian retailer of licensed collectibles, pop culture merchandise and premium designer toys. We are committed to delivering an outstanding customer experience for collectors and fans, while upholding the highest standards of retail operations. With the opening of our Haymarket Sydney store, we are seeking an experienced and...

  • Anime Retail Store Manager

    7 days ago

    Haymarket, Australia Sugo Australia Pty Ltd Full time

    Sugo Toys is a leading Australian retailer of licensed collectibles, pop culture merchandise and premium designer toys. We are committed to delivering an outstanding customer experience for collectors and fans, while upholding the highest standards of retail operations. With the opening of our **Haymarket Sydney store**, we are seeking an experienced and...

  • Retail Store Associate

    2 days ago

    Haymarket, Australia TJX Australia (TK Maxx) Full time

    _**TK Maxx is seeking Part Time Retail Store Associates to join our amazing team at our Haymarket store.**_ **About the Company** At TK Maxx, we deliver exceptional value on an ever-changing selection of big brand, designer and high-quality fashion apparel and homewares, for a whole lot less than department stores, every single day. We’re an...

  • Retail Store Associate

    4 days ago

    Haymarket, Australia TJX Australia (TK Maxx) Full time

    _**TK Maxx Kotara is seeking Casual Retail Store Associates**_ **About the Company** At TK Maxx, we deliver exceptional value on an ever-changing selection of big brand, designer and high-quality fashion apparel and homewares, for a whole lot less than department stores, every single day. We’re an international brand and part of the TJX Companies, with...

  • Store Manager

    7 days ago

    Haymarket, Australia Novo Shoes Full time

    **LOVE SHOES? **Then why not join our **NOVO** team! If you are motivated, interested in people, enjoy a challenge and **LOVE SHOES** and accessories, a career at **NOVO **might be just right for you! Novo Shoes **MARKET CITY** is looking for a **FULL TIME Store Manager **38hrs p/w on a Tuesday - Saturday roster. **ABOUT THE ROLE** Reporting directly to...

  • Retail Store Associate

    7 hours ago

    Haymarket, Australia TJX Australia (TK Maxx) Full time

    **_Job Type: Permanent Part-time, Fixed Term & Casual_** **About the Company** At TK Maxx, we deliver exceptional value on an ever-changing selection of big brand, designer and high-quality fashion apparel and homewares, for a whole lot less than department stores, every single day. We’re an international brand and part of the TJX Companies, with over...

  • Merchandise Planner

    2 days ago

    Haymarket, Australia Glue Store Full time

    Part of the Accent Portfolio of brands,Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports...

  • Marketing Lead

    2 days ago

    Haymarket, Australia Glue Store Full time

    Part of the Accent Portfolio of brands,Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports...

  • Digital & CRM Specialist

    2 days ago

    Haymarket, Australia Glue Store Full time

    Part of the Accent Portfolio of brands,Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports...

  • Platypus Store Manager

    7 days ago

    Haymarket, Australia Platypus Full time

    Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in...