Anime Retail Store Manager

4 days ago

Haymarket, New South Wales, Australia Sugo Australia Pty Ltd Full time $60,000 - $65,000 per year

Sugo Toys is a leading Australian retailer of licensed collectibles, pop culture merchandise and premium designer toys. We are committed to delivering an outstanding customer experience for collectors and fans, while upholding the highest standards of retail operations. With the opening of our Haymarket Sydney store, we are seeking an experienced and dedicated Store Manager to lead the team and drive the store's success.

Key Responsibilities

  • Lead, manage and develop a team of approximately 20 employees, fostering a culture of accountability, performance and customer focus.
  • Inspire and coach the team to consistently deliver exceptional service and product knowledge.
  • Achieve sales targets and KPIs, ensuring operational excellence in a high-volume retail environment.
  • Oversee day-to-day store operations, including rostering, stock control, cash handling, compliance and store presentation.
  • Maintain strong visual merchandising standards to showcase products in line with brand guidelines.
  • Recruit, train, and support staff in partnership with the Area Manager and HR.
  • Enforce company policies, the Employee Handbook and Retail SOPs to ensure consistent operational standards.
  • Provide accurate reporting on sales, performance and store operations.
  • Support marketing execution through in-store activations and campaign photography.
  • Ensure compliance with health, safety and loss prevention policies.

Skills and Experience

  • Minimum 2 years of experience as a Store Manager, or proven success as an Assistant Manager in a high-volume environment.
  • Demonstrated ability to lead, train and motivate large teams to achieve results.
  • Strong organisational skills, with the ability to manage multiple priorities in a fast-paced retail setting.
  • Proficiency in scheduling, reporting, recruitment and performance management.
  • Exceptional communication and interpersonal skills.
  • Highly adaptable, solutions-focused and able to remain composed under pressure.
  • A genuine passion for pop culture, collectibles and creating memorable customer experiences.
  • Mandarin language skills highly regarded to engage with a diverse customer base.

Why Join Sugo Toys?

  • Be part of one of Australia's fastest-growing collectible retailers.
  • Lead a flagship store in a prime Sydney location.
  • Work with a passionate, energetic team in an industry built around creativity and fandom.
  • Opportunities for career development within a growing business.

Job Type: Full-time

Pay: $60,000.00 – $65,000.00 per year

Benefits:

  • Employee discount

Application Question(s):

  • How familiar are you with the latest and trending Japanese anime, Marvel, DC, and game IPs?

Experience:

  • Retail management: 1 year (Preferred)

Language:

  • Chinese (Required)

Work Location: In person

Application Deadline: 15/09/2025

  • Sales Assistance

    2 days ago

    Haymarket, New South Wales, Australia City Convenience store Full time $50,000 - $120,000 per year

    Retail job cashier filing shelves check delivery invoice cleaningwe provide trainingJob Types: Full-time, Part-time, CasualPay: $62,375.00 – $151,555.62 per yearExpected hours: 15 – 50 per weekApplication Question(s):Ŵhat visa do you have?Where are you from?When youarrived to Australia?How old are you?What is your phone number?Work...

  • Customer Service Representative

    2 weeks ago

    Haymarket, New South Wales, Australia Smarte Carte Australia Pty Ltd Full time $29,000 - $45,000 per year

    We are Australia's leading supplier and manager of Airport luggage storage solutions, specifically, Baggage Storage by Smarte Carte, a retail store which allows travellers to store luggage while they await their flight.We are looking for a Customer Service Representative who can assist customers our Baggage Storage store, located at Sydney Central...

  • Sales Associate

    2 days ago

    Haymarket, New South Wales, Australia Foot Locker Full time $45,000 - $60,000 per year

    OverviewThis Season, Make Your Move - Join Foot Locker Market CityFoot Locker is a global leader in athletic footwear and apparel, with a strong presence in Australia. Known for its deep connection to sneaker culture, Foot Locker offers the latest and greatest from top brands like Nike, adidas, Jordan, ASICS, Puma, and more. Foot Locker is more than just a...

  • Anime Retail Store Manager

    9 hours ago

    Haymarket, Australia Sugo Australia Pty Ltd Full time

    **About Us**: Sugo Toys is expanding! We’re looking for an experienced **Retail Store Manager** to lead and oversee the daily operations of our new city location. Join a growing brand at the forefront of the Australian collectible toy market and help us deliver an exceptional customer experience. **Key Responsibilities**: - **Daily Operations**: Ensure...

  • Anime Retail Store Manager

    7 days ago

    Haymarket, Australia Sugo Australia Pty Ltd Full time

    Sugo Toys is a leading Australian retailer of licensed collectibles, pop culture merchandise and premium designer toys. We are committed to delivering an outstanding customer experience for collectors and fans, while upholding the highest standards of retail operations. With the opening of our **Haymarket Sydney store**, we are seeking an experienced and...

  • Retail Store Associate

    2 days ago

    Haymarket, Australia TJX Australia (TK Maxx) Full time

    _**TK Maxx is seeking Part Time Retail Store Associates to join our amazing team at our Haymarket store.**_ **About the Company** At TK Maxx, we deliver exceptional value on an ever-changing selection of big brand, designer and high-quality fashion apparel and homewares, for a whole lot less than department stores, every single day. We’re an...

  • Retail Store Associate

    4 days ago

    Haymarket, Australia TJX Australia (TK Maxx) Full time

    _**TK Maxx Kotara is seeking Casual Retail Store Associates**_ **About the Company** At TK Maxx, we deliver exceptional value on an ever-changing selection of big brand, designer and high-quality fashion apparel and homewares, for a whole lot less than department stores, every single day. We’re an international brand and part of the TJX Companies, with...

  • Store Manager

    7 days ago

    Haymarket, Australia Novo Shoes Full time

    **LOVE SHOES? **Then why not join our **NOVO** team! If you are motivated, interested in people, enjoy a challenge and **LOVE SHOES** and accessories, a career at **NOVO **might be just right for you! Novo Shoes **MARKET CITY** is looking for a **FULL TIME Store Manager **38hrs p/w on a Tuesday - Saturday roster. **ABOUT THE ROLE** Reporting directly to...

  • Retail Store Associate

    8 hours ago

    Haymarket, Australia TJX Australia (TK Maxx) Full time

    **_Job Type: Permanent Part-time, Fixed Term & Casual_** **About the Company** At TK Maxx, we deliver exceptional value on an ever-changing selection of big brand, designer and high-quality fashion apparel and homewares, for a whole lot less than department stores, every single day. We’re an international brand and part of the TJX Companies, with over...

  • Merchandise Planner

    2 days ago

    Haymarket, Australia Glue Store Full time

    Part of the Accent Portfolio of brands,Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports...

  • Marketing Lead

    2 days ago

    Haymarket, Australia Glue Store Full time

    Part of the Accent Portfolio of brands,Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports...

  • Digital & CRM Specialist

    2 days ago

    Haymarket, Australia Glue Store Full time

    Part of the Accent Portfolio of brands,Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports...

  • Platypus Store Manager

    7 days ago

    Haymarket, Australia Platypus Full time

    Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in...