Head of Learning and Development and Change

9 hours ago

Rhodes, Australia Employ Full time

Work from Home and the office
- Seeking L&D and Change management in Banking
- Cert IV in Training and Assessment Essential

**About you**:

- Minimum of a Certificate IV in Training and Assessment
- Experience Managing a Learning and Development Team
- Strong experience in Change Management. This is a dual role
- Knowledge of change management methodology
- Salary based on experience

A large national provider of home loans and a household name is seeking a Head of their learning and development team and Change Management program. The company is looking to expand its learning and development team and seeking an individual to drive training initiatives and change management programs throughout the business.

The Learning and Development Department is responsible for the delivery of training and induction of new employees, the development of existing employees, creating training content, updating and implementation of new policies and procedures, targeted training and managing reward and recognition. Working closely with the Project Management Team, L&D roll out training due to changes to systems, legislation and compliance requirements as well as induction of all new starters to the business. This varied role will involve a combination of managing the L&D program of training and trainers and ensuring change management readiness throughout the various business units on the floor..

**Responsibilities**:

- Managed the creation of training content to be delivered through presentations, individual training sessions or group workshops in accordance with business needs
- Holding training sessions through your team of trainers and induction of employees into the call centre
- Writing and updating training materials as required, developing learning plans, impact assessments due to change, new training activities
- Liaising with managers across the business to identify training gaps of staff and providing assistance
- Facilitate Induction training and coach and mentor trainers in several areas of the business both for the Contact Centre and mortgage processing teams
- Work with the Project Management Team to assist in project roll outs
- Suggesting methods to improve delivery of training
- Previous experience in a similar position in banking or finance, you will have Cert IV in Training and Assessment and managed a Learning and Development team and had direct exposure in change management practices
- Possess high energy and enthusiasm and motivate and lead your team
- Experience in facilitating/delivering training to groups of people
- Experience creating content in an online intranet and other e-learning systems
- Experience in designing and writing training material (guides, desk aids, training books, etc) with strong attention to detail including editing and proof reading

This organisation places importance on maintaining a work/life balance and staff here enjoy working within a vibrant and energetic team.

  • HR Business Partner

    1 week ago

    Rhodes, Australia Best and Less Full time

    Competitive Salary Package - Supportive and Collaborative Work Environment - Access to Sonder Employee Assistance Program. - Local Gym Discount At Best&Less, we're committed to delivering exceptional value to Australian families while fostering a dynamic and supportive workplace culture. We believe in recognizing talent, promoting internal growth, and...

  • Head of Project Development

    6 days ago

    Rhodes, Australia Invocare Full time

    **We’re looking for an established leader to drive development and redevelopment across our extensive property network, overseeing planning, implementation and tracking of major works as we expand into new markets.** InvoCare is the leading provider in the funeral, cemetery, and crematoria industry across Australia, New Zealand, and Singapore. We’re...

  • Head of Marketing

    2 weeks ago

    Rhodes, Australia Nestle Operational Services Worldwide SA Full time

    Committed to sustainability & B-Corp certified - Flexible Schedule to Support your Work-Life Balance - Share your passion for coffee! Are you ready to bring a little extraordinary into your life? At **Nespresso**, we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how we...

  • Merchandise Allocator

    6 days ago

    Rhodes, Australia Best and Less Full time

    **Highly competitive salary.**: - ** Opportunity to expand your career into Merchandise Planning, Buying, Marketing, Visual Merchandise and Store Operations.**: - ** Working in a fun and collaborative team.** At **Best&Less** we are all about making it easy for Australian families to look and feel their best at great value prices. We are proud of our...

  • Training & Development Manager

    2 days ago

    Rhodes, New South Wales, Australia Chery Motor Australia Pty Ltd Full time $90,000 - $120,000 per year

    The Organisation:Chery Motor Australia is a dynamic and rapidly growing force in the Australian automotive market. Underpinned by an extensive global capability from its parent company, Chery Automobile Co Ltd founded in 1997 and headquartered in Wuhu, is one of the largest and most innovative manufacturers in China. With a strong focus on research and...

  • Head of Ump Risk Operating Office

    2 weeks ago

    Rhodes, Australia Unisys Full time

    **We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...

  • Digital Designer

    2 weeks ago

    Rhodes, Australia Rebel Full time

    **Work options**: Hybrid The role includes 2 days working in the office, usually Tuesday and Wednesday. **About Us** Sport is calling! Now is your opportunity to join Australia’s biggest sports team and help us inspire all Australians to chase their sporting dreams. This role will provide you with the opportunity to combine your passion for the role...

  • Category Development Manager

    6 days ago

    Rhodes, Australia Nestlé Professional Full time

    **THE OPPORTUNITY** This opportunity sits within the Out of Home Nestlé Professional business, where you'll have the chance to work across some of Nestlé’s most iconic brands; KitKat, Milo, Nescafé, Maggi, and Starbucks, to name just a few. The channels we serve are both diverse and dynamic, spanning restaurants, hotels, cruise ships, airlines, pubs,...

  • Commercial Development Manager

    1 week ago

    Rhodes, Australia Cereal Partners Worldwide Full time

    **THE OPPORTUNITY** Reporting to the Head of Commercial Development for CPW, this is a high-profile role within the business looking after one of our most iconic Australian brands, Uncle Tobys Oats. You will be responsible for leading, shaping, and empowering our team to implement category and channel strategies and key initiatives. If you have a passion...

  • Student Planner

    2 weeks ago

    Rhodes, Australia Craig & Rhodes Full time

    **Student Planner**: **Student Planner**: **Location**: Rhodes, NSW - **Key Features**: - ** Supportive multi-disciplinary team**: - ** Close to train / bus station**: - ** Exciting range of projects**: - ** Industry leader in Urban Development** **Craig & Rhodes** has an exciting opportunity for a Student Planner to join their Planning and Advisory...