Scheduler/rostering Officer

2 weeks ago


Notting Hill, Australia KinCare Full time

**Job Description**:
**About the role**:
You will be responsible for planning, rostering, scheduling and coordinating our in-home care services and workers. You'll be the important link between our customers and the field workers by regularly communicating over the phone to ensure we are optimising and delivering on our promises. If you have experience in high-volume service coordination environments, this is the right opportunity for you.

Other responsibilities include:

- Work with the existing rosters to match service objectives.
- Identify labour shortages to existing team and integrate new field team into schedules.
- Match customer service requirements against the relevant skills and experience of our field team.
- Quickly problem solve last minute changes to schedule by contacting and influencing other field team to ensure services are delivered.
- Work closely with the Service Delivery team to ensure services are coordinated effectively.

The role is mostly working from home each week with 1 or 2 days in the Notting Hill office.

**About you**:

- Demonstrated experience in rostering/scheduling/logistics methodology across multiple locations in a service delivery environment.
- A strong phone manner and ability to remain calm and professional at all times.
- Positive "can-do" attitude and customer service focus.
- Ability to problem solve and think on your feet.
- Demonstrated experience with engaging with stakeholders at all levels.
- Strong communication and influencing skills.
- Ability to work under pressure and juggle multiple priorities.
- Previous experience with Skedulo or other rostering systems are preferred.

**About KinCare**:
We have a 29-year track record of supporting older Australians to live independently. We’re committed to improving the quality of life and health & wellbeing for our customers through tailored in-home care services.

It’s really the people here who make it a great place to work. When you come to work for us, you can be sure that you will be inspired and challenged every day. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career. As a family orientated company, we believe time at work and at home matters. We are all about work-life balance and flexibility.


  • Scheduler

    2 days ago


    Notting Hill, Australia KinCare Full time

    **Job Description**: **About the role**: You will be responsible for planning, scheduling, rostering and coordinating our in-home care services and workers across a large geographical region. You'll be the important link between our customers and the field workers by regularly communicating over the phone to ensure we are optimising and delivering on our...

  • Rosterer/scheduler

    2 days ago


    Spring Hill, Australia All Aged Care Full time

    We are seeking an experienced **home care rosterer/scheduler**. This position works as part of a rostering team responsible for scheduling in-home workers who provide aged care (home care) services to elderly people. You will be proficient in using IT systems to roster effectively and efficiently with excellent communication skills building rapport with...


  • Holden Hill, Australia My Life My Way Disability Service Provider Full time

    The roster and Relationship Officer is to roster staff with clients to provide At-Home services according to agreed timeframes and in line with the organisation's strategy, Vision, Values and operating requirements. - Coordinating day-to-day rostering requirements across the organisation. - Direct and allocate resources as needed, ensuring that business...


  • Cannon Hill, Australia Endeavour Foundation Full time

    At Endeavour Foundation we have been committed to helping people with disabilities for over 70 years. Our purpose is straight forward, to turn possibilities into reality. Our commitment extends to creating an inclusive culture, fostering employee growth, learning and optimal performance. When you join our team, you are contributing to support individuals...


  • Cannon Hill, Australia Endeavour Foundation Full time

    Full Time Permanent position available in Cannon Hill - Rotational hours: week 1 6.30am - 2.30pm, week 2 10.00am - 6.00pm - Rewarding opportunity, become part of an organisation dedicated to making a difference to people’s lives **What can we offer you?** - Salary Packaging benefits package up to $15,900 of your annual salary tax free. Less tax = more take...


  • Notting Hill, Australia ABB Full time

    **Office Administrator**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Transport Officer

    2 weeks ago


    Notting Hill, Victoria, Australia St John Ambulance VIC Full time $60,000 - $80,000 per year

    About the roleSt John Ambulance (Vic) are seeking Transport Officers – Deceased Persons to support our partnership with the Coroners Court Victoria. Providing transport services of deceased persons in the Melbourne Metropolitan region and surrounds as well as repatriation services to regional Victoria. Your responsibilities will include, but are not...


  • Notting Hill, Australia Ceramic Solutions (Australia) Pty Ltd Full time

    **Bookkeeper / Office Administrator** - Full time role - for immediate start (can be flexible about hours) - Eastern suburbs location - $65-$70k plus super Specialising in ceramic tile importation, supply and installation, this established family company located in the Eastern suburbs is seeking to appoint a highly motivated Bookkeeper / Office...


  • Castle Hill, Australia myHomecare Full time

    **Turn caring into a career with the myHomecare group** **Workforce Scheduling Coordinator** **Castle Hill location** **Full Time, permanent role** We are Looking for an experienced _Workforce Scheduler _with a desire to make a difference. - Play an important role with a company who cares. - Generous salary with benefits & perks. - Develop your career at...


  • Notting Hill, Australia Inject Full time

    Benefit from comprehensive training delivered by our supportive team - Build a promising career in finance within the residential construction industry - Enjoy a tight-knit group to build friendships with. **About Our Client** Our client is a highly accomplished local residential building company, dedicated to constructing exceptional townhouses and homes...