Transactional Officer

2 days ago

Brisbane, Australia Dye & Durham Full time

**Description**:
We’re looking for a detail-oriented **Transactional Officer (AR)** to manage incoming payments, ensure accurate transaction posting, and maintain customer financial records. This role is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in accuracy and service excellence.

You will be responsible for the end-to-end receivables process - from invoice creation and payment allocation to collections and account reconciliation. You’ll ensure timely cash flow and accurate financial records, working closely with both customers and internal teams.

This is a hybrid role that is 3 days in office, 2 days from home.

**Key Responsibilities**:
**Invoice Creation and Distribution**

- Prepare and issue invoices to customers in a timely manner.
- Assist with data imports to ensure accurate invoice data.
- Respond to customer inquiries and resolve billing discrepancies.

**Payment Processing**

- Record and allocate incoming payments (EFT, BPAY, Cheques, Credit Card, Direct Debits).
- Ensure accuracy and timeliness in posting transactions.
- Monitor and follow up on overdue payments.

**Collections**

- Contact customers to resolve overdue accounts and negotiate payment arrangements.
- Escalate unresolved issues to management as needed.

**Account Reconciliation**

- Reconcile customer accounts to ensure accuracy in billing and payments.
- Investigate and resolve discrepancies.
- Support month-end close with accurate receivable reporting.

**Reporting & Documentation**

- Generate and maintain ageing reports to track outstanding balances.
- Maintain organized, up-to-date customer and payment records.

**Compliance & Internal Controls**

- Ensure compliance with company policies, accounting standards, and audit requirements.

**About you**:
You’re a reliable and detail-driven finance professional who can balance accuracy with efficiency. You have a strong customer focus and can communicate clearly and professionally to resolve issues.

- Proven experience in accounts receivable, receipting, or collections.
- Solid understanding of accounting principles and best practices.
- Proficiency with accounting software and Microsoft Office (especially Excel).
- Strong attention to detail and excellent organizational skills.
- Effective communication and negotiation abilities.
- Ability to work independently and manage multiple priorities.

**Job Benefits**:
At Dye & Durham we strive to be visionaries As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering a range of learning and career opportunities through mobility and learning. We offer a host of benefits including 5 additional personal leave days, discounted health insurance, wellness programs, and paid days off to move house or volunteer for your favourite charity.

**About Dye & Durham**:
Dye & Durham is a global leader in legal technology. The company’s three categories of integrated solutions - practice management, data insights and due diligence, and client onboarding - give solicitors the essential tools they need to run their firms, from client acquisition to case management and legal accounting, and everything in between.

Trusted by thousands of legal practitioners globally, Dye & Durham helps law firms achieve more growth with less effort.

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