Customer Service Coordinator

2 weeks ago

Melbourne, Australia Six Degrees Executive Full time

Location:
- Melbourne- Job Type:
- Permanent- Salary:
- $65,000 - $75,000 + super (pro rata)- Contact:
- Oscar Wyer Company overview:
Our client is a global business that leads the market in infant care. Providing families, children and babies with quality products to ensure high end care giving. With presence in market for over 50 years, our client is on a sustainability journey of innovative improvement to not only continue to lead the market, but strive towards their mission of making everyday life easier for new parents.

Role overview:
Key responsibilities:

- Order processing and collaboration with internal teams to ensure accurate order fulfilment and delivery.
- Handling return authority procedures.
- Managing inbox for both Australia and New Zealand.
- Communication with customers and internal sales department.

Skills and attributes:

- Proven customer service experience.
- Intermediate Excel skills required.
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Proficient in using customer service software and ERP systems.

Working Structure (4 Days):

- 4 days per week, Fridays mandatory.
- Required presence in the office on Tuesdays and Thursdays. (can work from home all other days).
- Monday operation day.
- Wednesday is a day off.
- Work hours: 8am - 2pm (with growth potential if desired).

**Benefits**:

- 4 day work week.
- 2 days Working from home ability.
- Fun and warm culture.
- On site car parking.
- Growth potential.

How to apply:

- Six Degrees Executive acknowledges the Traditional Custodians of the lands on which we work and live. We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do. _
- Should you require assistance in your interactions with us or through a recruitment process, please let us know so we can provide adjustments for you._

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