Quality and Safeguards Officer

Attractive remuneration including salary packaging.
- Join our creative, collaborative, inclusive, and supportive team
- Provide value in a brilliant role where you make a difference every day

**About See Differently with the Royal Society for the Blind**

Join our team at See Differently, where we celebrate 140 years of dedicated service to the South Australian community. As the most experienced low vision services provider in the region, we offer a comprehensive range of support, from guide and assistance dogs to cutting-edge assistive technologies.

**The Opportunity**

Are you an enthusiastic and detail-oriented individual with a passion for maintaining and enhancing the quality and safety of services within the NDIS and Aged Care sectors? This is your chance to play a vital role in upholding the highest standards of care. As a Quality & Safeguards Officer, you'll contribute to compliance monitoring, conduct regular audits, and implement quality

improvement initiatives to ensure the well-being and rights of our clients. Dive into incident and complaints management, utilising your skills to investigate and report breaches of quality and safety standards, all while maintaining accurate documentation and aiding in the preparation of essential reports. In this role, you will also have the opportunity to support staff through training programs, keeping them informed and prepared for industry updates and changes.

This position offers a dynamic environment where you can make a tangible impact by addressing client feedback, conducting audits, and collaborating with the Quality, Compliance, and Safeguarding Manager. If you are a dedicated professional with a passion for quality and safety, this role provides an exciting platform to contribute to the continuous improvement of services, ensuring a positive and safe experience for our clients. Be part of a team committed to making a difference every day.

**Your Skills and Expertise**
- Tertiary qualifications in a relevant discipline
- 3+ years of previous experience in quality, risk, and compliance
- In-depth knowledge of NDIS Quality Standards & Guidelines, Aged Care Quality Standards, National Principles - Child Safe Organisations Standards, and relevant legislation
- Exceptional communication skills, including the ability to write technical documentation
- Ability to build relationships and influence, coach, and train others to adhere to a quality management system
- Strong analytical and problem-solving skills
- Ability to work independently and collaboratively within a team
- Working knowledge and experience with Office 365 (SharePoint)
- C Class drivers license
- NDIS, Working with Children Check, Police clearance

**What We Can Offer You**

At See Differently, we believe in creating a supportive and inclusive workplace. Join our team, and enjoy:

- A brilliant role where you make a difference every day
- Flexibile working arrangements, including the ability to work a 4-day working week, compressed hours, and some work from home options
- Attractive remuneration, including salary packaging (claim up to $15,900 tax free) and performance bonuses
- A supportive, collaborative team environment
- Four-legged colleagues - as the leading guide and assistance dog school in South Australia, we have access to lots of lovely puppies and dogs, including our own PR dog.

**How to Apply**
- See Differently supports vaccination as the best way to keep our people and our communities safe from Covid-19. We require all employees to be fully vaccinated against Covid-19 as a condition of employment.