Technology Specialist

2 weeks ago


Gold Coast, Australia Village Roadshow Limited Full time

**About Us**

Based in iconic Movie World offices, Village Roadshow Pty Ltd is a leading international media and entertainment company operating its core businesses in Cinema, Movie Production, Film, TV, Digital Distribution and Theme Parks.

**About the Role**

This is an excellent opportunity to join a team of passionate, talented and influential IT professionals. The Workplace Services team is made up of Analysts, Specialists and Leads. Together, this vital team are responsible for delivering development and maintenance of Workplace Systems & Services and Service Desk Support.

The Technology Specialist is accountable for delivering service improvements through new services, and delivering effective and efficient BAU Support & Processes can be in conjunction with the Technology Analyst teams. The role has key relationships with project managers, vendors and architects to implement service extensions and improvements.

Your responsibilities will include, but are not limited to the following:

- Be responsible for the delivery and enhancement of services where technology drives better business outcomes and cost Optimisation
- Deliver improvement in the operation of Workplace Services, both products and people
- Contribute to Customer stakeholder management with key business and Project Management as directed
- Improve Operating Performance through delivering Service Catalogue descriptions, Technology Roadmaps, End to End Service Agreements, Risk Registers with both Vendors and Architects
- Contribute to service descriptions and service-level agreements (SLAs) for specific services to the organization’s service catalog
- Contribute to the development of business cases with stakeholders for service improvements, supports project delivery through provision of skilled technical resources, and transitions service improvements from projects back into BAU
- Contribute to Project Planning, Delivery and handover to Operational Staff
- Provide a high level of technical support and customer service across VRL’s ITIL suite which includes
- Provides excellence as a SME in designated Technology areas
- Manages Critical Incidents as required
- Participates in On Call Roster
- Provide support to Lead roles to provide continuity of services
- Manage Technical Escalations from the Technology Analyst Teams - this role is not a first-in-line ticket processing role
- Provide Overflow for call queues and ticket queue services when specifically required due to significant staff shortages or Critical Incidents

**About You**

The following skills and experience would be beneficial for someone to succeed in this role:

- Strong experience with Microsoft 365 administration including O365 Suite, MS Teams, Power Platform, Azure AD and Licensing
- Strong technical knowledge of Microsoft Endpoint Configuration Manager including SCCM and InTune.
- Strong technical skills in PC hardware and software
- Strong knowledge of Windows and MAC OS operating systems
- Intermediate knowledge of active directory and group policies

**What we offer**

This role offers the chance to be part of a supportive, collaborative and exciting team and truly have the opportunity to grow and learn from some of the best And if you are a movie & entertainment buff, there are plenty of exciting employment benefits to enjoy.
- Village Roadshow is a proud Circle Back Initiative Employer - we commit to respond to every applicant_



  • Gold Coast, Australia Zimmer Biomet Pty Ltd Full time

    At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Technology & Data Solutions Specialist, you will support surgeons in theatre as they perform...


  • Gold Coast, Queensland, Australia Brisbane Catholic Education Full time

    Primary Digital Technologies & Inquiry-Based Learning Specialist - St Joseph's College, COOMERAJoin to apply for the Primary Digital Technologies & Inquiry-Based Learning Specialist - St Joseph's College, COOMERA role at Brisbane Catholic EducationPrimary Digital Technologies & Inquiry-Based Learning Specialist - St Joseph's College, COOMERA2 days ago Be...


  • Gold Coast, Queensland, Australia Brisbane Catholic Education Full time

    Primary Digital Technologies & Inquiry-Based Learning Specialist - St Joseph's College, COOMERAJoin to apply for the Primary Digital Technologies & Inquiry-Based Learning Specialist - St Joseph's College, COOMERA role at Brisbane Catholic EducationPrimary Digital Technologies & Inquiry-Based Learning Specialist - St Joseph's College, COOMERA2 days ago Be...


  • Gold Coast, Queensland, Australia Brisbane Catholic Education Full time

    Primary Digital Technologies & Inquiry-Based Learning Specialist - St Joseph's College, COOMERAJoin to apply for the Primary Digital Technologies & Inquiry-Based Learning Specialist - St Joseph's College, COOMERA role at Brisbane Catholic EducationPrimary Digital Technologies & Inquiry-Based Learning Specialist - St Joseph's College, COOMERA2 days ago Be...


  • Gold Coast, Queensland, Australia beBeeDigitalTechnologies Full time $84,078 - $121,093

    Job OverviewWe are seeking a dedicated Digital Technologies Specialist to deliver a rich and engaging curriculum that integrates digital technologies with explicit inquiry-based learning.The successful applicant will work across Prep to Year 6, supporting students and staff in developing and delivering inquiry projects that are enhanced through the...


  • Gold Coast, Queensland, Australia Officeworks Full time

    Technology Team Member - Capalaba Full Time PermanentJoin to apply for the Technology Team Member - Capalaba Full Time Permanent role at OfficeworksTechnology Team Member - Capalaba Full Time Permanent2 days ago Be among the first 25 applicantsJoin to apply for the Technology Team Member - Capalaba Full Time Permanent role at OfficeworksAbout UsAt...


  • Gold Coast, Queensland, Australia findapprenticeship.service.gov - Jobboard Full time

    As a Senior Technology Delivery Manager, you will be accountable for team performance and the delivery of complex technology products and services across one or more teams. You will set your teams up for success, represent them to stakeholders and suppliers, and build successful relationships within and outside the organisation. Your role involves...


  • Gold Coast, Queensland, Australia Officeworks Full time

    Technology Team Member - Nerang Full Time PermanentJoin to apply for the Technology Team Member - Nerang Full Time Permanent role at OfficeworksTechnology Team Member - Nerang Full Time Permanent1 day ago Be among the first 25 applicantsJoin to apply for the Technology Team Member - Nerang Full Time Permanent role at OfficeworksAbout UsAt Officeworks we make...


  • Gold Coast, Queensland, Australia Officeworks Full time

    Technology Team Member - Nerang Full Time PermanentJoin to apply for the Technology Team Member - Nerang Full Time Permanent role at OfficeworksTechnology Team Member - Nerang Full Time Permanent1 day ago Be among the first 25 applicantsJoin to apply for the Technology Team Member - Nerang Full Time Permanent role at OfficeworksAbout UsAt Officeworks we make...


  • Sunshine Coast Regional District, Australia Unitywater Full time

    Technology Vendor and Governance Specialist Join to apply for the Technology Vendor and Governance Specialist role at Unitywater Technology Vendor and Governance Specialist1 week ago Be among the first 25 applicants Join to apply for the Technology Vendor and Governance Specialist role at Unitywater Direct message the job poster from Unitywater Hiring And...