Clinical Specialist

2 weeks ago

Gold Coast, Australia Boston Scientific Corporation Full time

**Clinical Specialist**:

- Remote Eligible: Field Based- Onsite Location(s): Gold Coast, QLD, AUABOUT THE ROLE

The position of Clinical Specialist, Rhythm Management, provides clinical and technical support for a range of Cardiac Rhythm Management products within Queensland. This support is required during implants, patient clinics, for technical trouble-shooting and other general assistance to the sales team & their customers.

This role is responsible for supporting the Gold Coast region and reports directly to the Regional Sales Manager - Rhythm Management - QLD. Electrophysiology experience is desired with the opportunity of a hybrid CRM/EP Clinical Specialist available.

WHAT WILL YOU BE REPONSIBLE FOR?
- Build strong relationships with existing customers to understand their needs as well as identify potential new business opportunities in the assigned state.
- Understand and identify your customer needs in your state including practices and policies as well as identifying any competitor activities.
- Participate and provide assistance in relevant tender process.
- Completion of relevant administration including reporting, stock validations and management as well as database management and latitude remote monitoring support.
- Attend meetings, conferences and exhibitions as required to promote Boston Scientific products and services.
- Complete market analysis and regular reporting as required.
- To be available to support the broader ANZ CRM/EP business on an as-needs basis
- Maintain all company assets, including assigned inventory, in good order and in accordance with BSC audit and process requirements.

KEY COMPETENICES REQUIRED FOR SUCCESS

**Product/Technical Knowledge**
- Successfully completes all relevant CRM training
- Proactively keeps up to date with technical knowledge in CRM and procedures.

**Relationship Building**
- Builds and maintains effective networks that add value in achieving work related goals.
- Skilled in building rapport with a wide variety of individuals.
- Understands the balance between taking time to build rapport and achieving objectives set.
- Works effectively and collaboratively within the team environment

**Organisation & Reporting**
- Maintains well organised materials, files, system and reports.
- Plans and prioritises territory activity.
- Makes sure all parts of a job are completed in full, within deadlines, including follow up plans and paperwork.

**Results Focused**
- Has a results oriented mindset.
- Measures his/her own performance and seeks feedback for self-development.
- Demonstrates resilience and has a strong sense of urgency.
- Recognises and acts on opportunities.
- Maintains a flexible approach to meet goals.

**Experience**
- Previous clinical case experience within an operative environment desired.
- Previous clinical experience within Electrophysiology desired.
- Strong technical and clinical skills.
- Proven experience in building and maintaining customer relationships.
- Excellent written & verbal communication.
- Tertiary qualifications preferred.

Clinical Specialist

**Job Segment**:Clinic, Technical Support, CRM, Electrophysiology, Database, Healthcare, Technology

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