National Operations Coordinator

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport.
YOUR ROLE
We are seeking an experienced and agile National Operations Coordinator - Aerospace to join our Air & Ocean team - based from our Pinkenba QLD offices - supporting aerospace clients across the Pacific. In this high-impact role, you will manage international air and ocean freight operations and coordinate time-critical Aircraft on Ground (AOG) cases. The role operates in a fast-paced environment and includes participation in a rotating 24/7 on-call roster for urgent logistics recovery.
WHAT ARE YOU GOING TO DO?
**Specifically, you will**:
Coordinate end-to-end import and export shipments across air and ocean freight
Process documentation including commercial invoices, AWBs, BOLs and customs declarations
Work with carriers, customs brokers, warehouses, and internal stakeholders to ensure smooth operations
Ensure compliance with ABF, DAFF, RACA, IATA DG, WHO-GDP and client SOPs
Manage temperature-controlled, high-value, and AOG cargo movements
Respond to AOG logistics requests during rostered on-call periods, including expedited shipments
Maintain job-level financials, billing, and KPI performance in CargoWise
Contribute to internal audits and compliance reporting.
WHAT ARE WE LOOKING FOR?
Completion of Year 12; vocational or tertiary qualification in logistics or trade (desirable)
Solid experience in international freight forwarding operations (air and/or ocean)
Demonstrated success managing time-critical freight or AOG movements
CargoWise proficiency (job control, billing, milestone tracking)
Strong working knowledge of Incoterms, clearance procedures, and global trade documentation
DG certification and RACA screener accreditation (desirable)
A willingness to work flexibly, including participation in a rotating 24/7 on-call roster.
WHAT DO WE HAVE TO OFFER?
In addition to a challenging and rewarding work environment and competitive compensation, we are proud to offer a range of employee benefits designed to support your wellbeing, and help you thrive at work and in life.
**Personal wellbeing**: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
**Work-life balance**: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.
**Professional development**: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, the CMA CGM Learning Academy, early career pathways and more.
**Financial wellbeing**: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.
**CEVA Logistics' Diversity Statement**:
As a global organisation, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes, and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. CEVA Logistics is proud to be an equal employment opportunity workplace. We welcome and encourage all qualified applicants, who will receive consideration for employment without regard to indigenous status, race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other characteristic.